Extended Search Vice Provost for Strategic Enrollment Management
Extended Search Vice Provost for Strategic Enrollment Management
University of San Francisco
Department: Academic Enrollment Services
Job Type: Full-Time
The University of San Francisco is searching for an innovative and dedicated individual to assume the newly created position of Vice Provost for Strategic Enrollment Management. The candidate provides vision and leadership to the University in all areas of Strategic Enrollment Management including overseeing the offices of Admission, Financial Aid and Enrollment Services, and Registrar while guided by the University’s Mission, Vision and Values. The successful candidate will have a broad understanding of the competitive challenges, technological opportunities, and cutting-edge enrollment management practices in this rapidly changing higher education landscape. The University is looking for an individual who will lead with creativity, dynamism, integrity, inclusiveness, sound judgment, wisdom and energy, engendering a team approach. The Vice Provost will partner with the deans of the schools and colleges and other University leaders in developing successful and integrative enrollment management approaches that aligns University goals, priorities and aspirations. The Vice Provost for Strategic Enrollment Management will be a leader who can motivate and manage staff committed to academic excellence, and who can develop and implement innovative and state-of-the-art enrollment and retention strategies to involve the entire university community. She/he will support the development of a comprehensive, high-quality, data driven, and evidence-based strategic enrollment program for a global university that serves domestic and international students through undergraduate and graduate programs offered at the main Hilltop campus (in the heart of San Francisco), three additional sites in San Francisco, five locations throughout California, and online. The Vice Provost reports directly to the Provost and serves as a member of the Provost’s Council and the University’s Leadership Team.
The University of San Francisco is recognized nationally and internationally as a leading Jesuit Catholic, urban university with a global perspective. Established as San Francisco’s first institution of higher education in 1855, the University is deeply embedded in the city of San Francisco. The University serves approximately 10,000 undergraduate, graduate and professional students in Arts and Sciences, Education, Law, Management, and Nursing and Health Professions.
The Vice Provost for Strategic Enrollment Management will be expected to
• Develop, articulate and implement a dynamic, anticipatory, forward-looking, thoughtful and comprehensive strategic enrollment management plan that aligns with the University’s strategic initiatives ensuring a strong link between student demand, university-wide priorities and financial planning.
• Ensure the delivery of quality, student-oriented financial aid and enrollment services by developing and implementing efficient, effective, and integrated policies, procedures and systems.
• Build and maintain strong, collaborative and facilitative relationships with leadership across the University, working collegially with the Provost and members of the Provost’s Council, the Leadership Team, faculty, and others to develop and implement short- and long-term enrollment plans including outreach to potential students, program marketing, student satisfaction, etc.
• Contribute to the development and implementation of the University’s comprehensive strategic enrollment processes including market research and segmentation, performance marketing, promotional strategies, recruitment tactics, admission practices, and enrollment advising to meet the University’s enrollment goals.
• Continue to increase academic quality in the incoming classes; growing enrollments in specific undergraduate and graduate programs, branches, and online; growing geographic diversity; growing socio-economic and racial/ethnic diversity; and, managing the discount rate.
• Establish strategic direction, priorities and goals for the overall strategic enrollment management unit making data-informed proposals and decisions and linking budgets and expenditures to measurable outcomes while seeking both standard and creative ways to achieve enrollment goals.
• Work with other members of the University leadership to envision and strengthen a future centralized admissions office that recruits new undergraduate, graduate, transfer, online, branch, and international students while fostering a culture of openness and inclusion.
• Utilize technology and innovation to enhance enrollment and admissions/recruitment processes and deliver enrollment and registration services in a manner that reinforces efforts to recruit and retain students.
• Work collaboratively with the Center for Institutional Planning and Effectiveness (CIPE) to research, analyze, and produce regular business intelligence reports on the University’s enrollment and retention data and student characteristics and develop action plans to increase/correct those trends.
• Ensure compliance with federal and state laws, regulations and guidelines and external reporting requirements.
• Recommend and implement techniques and strategies to improve department policies, practices, budget forecasting, and communications to increase efficiency and access to services.
• Perform other duties as assigned.
• An understanding and commitment to promote the Mission of the University.
• Master’s degree in relevant field is required. Doctorate is preferred.
• Seven or more years of progressively responsible leadership and experience working in Strategic Enrollment Management.
• A breadth of experience in multiple data-based student and enrollment service areas and a strong understanding of the use of current and emerging technologies, techniques and strategies including the optimization of CRM, performance marketing, search optimization, lead acquisition, social media, etc.
• Ability to provide strong leadership while engendering trust and exhibiting excellence and transparency.
• Ability to engage staff in building on past successes while fostering change
• Knowledge of national and international trends and developments in recruitment, admissions, retention, financial aid, and a commitment to outcomes, assessment, modeling and strategic planning.
• Outstanding oral, written and interpersonal communication skills with the ability to listen and collaborate with diverse audiences and acting as a team player in support of the University.
• Experience and success at leading change across a complex organization.
• Skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Commitment to an organizational culture marked by trust, integrity, ethics, inclusiveness, professionalism, and respect for diversity in all its forms.
Special Instructions to Applicants
The University has partnered with Scott Healy & Associates in managing and overseeing the search process. All applications and nominations must be sent to:
Scott Healy & Associates
Attn: Dr. Scott F. Healy, President
Candidates must apply electronically. Submit a cover letter outlining your experiences and success in the areas listed above; a current, complete, and updated resume; and a list of five professional references with title, phone number(s), and e-mail address.
Applications received by June 13, 2014, will receive priority consideration. The search will remain open until the position is filled.
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.