Staff Assistant- Instructional Technologist

Framingham, Middlesex County
Apr 29, 2014

Company Description:

Framingham State University, located just 20 miles west of Boston, is a vibrant comprehensive liberal arts institution offering 26 undergraduate degree programs in arts, humanities, sciences, social sciences, and professional fields. Nearly 6,000 students attend Framingham State, including nearly 2,000 graduate students. Framingham State University offers graduate degrees in 25 fields, including an extensive graduate program for teachers in international schools. The University takes pride in its 30,000 alumni, most of whom live and work in Massachusetts. The University is just the right size - small enough for learning to be personal and collaborative, yet large and diverse enough to broaden students' understanding of their world. This broadening of perspectives and appreciation of diversity is one of the hallmarks of a first-rate undergraduate education.

Job Description:

The Instructional Technologist is responsible for providing the necessary technical administration and expertise as needed for the full suite of educational technology supported by the Education Technology and Interactive Media Office for use among faculty, students and staff at Framingham State University.  The Instructional Technologist also works with others to evaluate, select, design, integrate and implement new products and services used for learning and instruction consistent with faculty needs, course objectives and desired learning outcomes.


Minimum Qualifications:

  • Bachelor's Degree or commensurate experience.
  • Minimum two years’ experience in a relevant technical customer support role.
  • Must have strong written and verbal communication skills.
  • Must have strong problem-solving and troubleshooting skills with the ability to exercise mature judgment; must be well organized, dedicated, accurate, thorough and punctual, with meticulous attention to detail and follow-through and a focus on service.
  • Ability to work effectively with all levels of faculty, staff, clients and product/service provider representatives
  • Ability to work flexible hours as required.
  • Ability to work within a team and also independently.

Preferred Qualifications:

  • Degree or certification in instructional technology, instructional design, multimedia, information technology or related field.
  • Prior higher education teaching experience highly desirable.
  • Excellent computer skills including in depth knowledge of Microsoft Office, Photoshop, Dreamweaver, Flash, digital video editing software and other multimedia authoring tools.
  • High-level computer skills and proficiency with a wide range of technology resources and their application to teaching and learning, including, but not limited to, classroom presentation media, course ware authoring systems, Web development tools, streaming audio and video, podcasting, digital graphics and photography, and conferencing applications.
  • Familiarity with Blackboard Learn 9.1 or other LMS platforms.

Additional Information:

This is a full time, benefited union position. The annual salary is commensurate with experience and education.

Framingham State University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as an adult or juvenile on final candidates prior to an offer of employment for all positions. Framingham State University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude your application from receiving further consideration.

Framingham State University is an affirmative action/equal opportunity employer. Members of underrepresented groups and those committed to working in a diverse cultural environment are encouraged to apply.

Application Instructions:

Please apply online by submitting a cover letter, resume, and the names and contact information for three professional references. Paper applications will not be accepted. Review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received. If you need assistance applying online, please click here.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Human Resources Office at 508-626-4530.