Triage Counselor

Location
Raleigh, Wake County
Posted
Apr 24, 2014
Employment Type
Full Time
As we've done for 125 years, NC State University continues to transform lives on campus, in North Carolina, across our nation, and throughout the world every day. With more than 34,000 students and 7,000 faculty and staff, NC State is a comprehensive public research university globally recognized for leadership in developing new knowledge, educating the next generation for the use of that knowledge, and applying that knowledge for the benefit of society.

Position Number: 00103018

Primary Function of Organization Unit: The Counseling Center assists NC State students experiencing personal, academic or vocational problems. The goal of the Counseling Center is to provide students with professional counseling services and outreach to help them cope with issues that may impede successful academic performance. The Counseling Center also offers crisis intervention and psychological/psychiatric assessment as well as consultation with others who have concerns about the mental/emotional state of NC State students. Our services are primarily short-term in nature and we make referrals to other helping professionals and community agencies as appropriate. Clinical Staff provide professional individual and group counseling services and outreach to NC State students as well as consultation to University administrators, staff and others who have concerns about the mental/emotional status of NC State students. This position will have emphasis on the Center's triage system and access to care.

Essential Job Duties: This position as a Triage Counselor is an integral part of clinical service access to the counseling center. The center is responsible for all mental health services for students at NC State University. The first point of access to services will occur through this clinician. This position will interact with and assess needs of students as well as determine if immediate risk is evident. A major focus of the job will be to partner with existing staff members to connect students to needed services either immediately or by appointment. Specific functions will include providing professional assessment, crisis, counseling and outreach services to NC State students as well as consultation to University administrators, staff and others who have concerns about the mental/emotional status of NC State students. This position acts as a screener for risk and must be knowledgeable in determining appropriate modalities of care such as individual, group, couples counseling and assessment. Flexibility and adaptability is needed to manage the demands of when to refer and when to assess as the primary clinician. Team skills will be utilized to collaborate with regard to all treatment decisions for students. After hours crisis response, assessment, on-call and coordination is necessary as well as providing prevention and intervention outreach and consultation. The team approach is used during shared risk assessment. As part of a counseling center in-house team, this staff member will evaluate risk level of incoming students, assist in identifying and tracking of at-risk students as well as assisting in follow-up consultations, act as a "first responder" to students in crisis and make determinations for referral, level of care and primary modality of treatment. Clinical Staff provide professional individual and group counseling services and outreach to NC State students as well as consultation to University administrators, staff and others who have concerns about the mental/emotional status of NC State students. Duties and Responsibilities: a) Assessment of NC State students/clients (personal, academic, and vocational assessment and counseling); crisis counseling; evaluation of students for withdrawal from the University. b) Development and participation in Outreach programming. c) Consultation with faculty staff, parents, and others. d) Provide evaluations and recommendations regarding students with academic and conduct problems. e) Some participation in after hours "on call" and possible evening office hours. f) Case management. g) General administrative responsibilities.

Minimum Education/Experience: Master's degree required and a doctorate preferred in psychology, counseling, or clinical social work or closely-related field. Independently Licensed in the State of North Carolina in appropriate discipline and maintained according to NC laws.

Department Required Skills : Strong clinical skills and interpersonal skills and a well-integrated understanding of short-term therapy, crisis intervention, community consultation, and outreach programming are necessary. Successful candidates will be strong generalist clinicians who are multiculturally affirming and possess competence and experience in working with diverse populations. Thorough knowledge of ethics and law in research/data applications for contemporary issues in psychology, especially as related to individual and cultural diversity in emerging adults, is necessary. Experience with models of triage and referral. Commitment to multicultural competencies, strong clinical skills, experience handling crisis situations, strong interpersonal skills, experience in a college counseling setting. Ability to work effectively and collaboratively as part of a cohesive team-oriented environment. Knowledge of legal and ethical issues in counseling.

Preferred Experience, Skills, Training/Education: Experience in a university counseling center is desirable. Experience utilizing a time-limited model of care. Computer word processing skills and expertise with other software programs such as Excel, PowerPoint, Wordpress, Qualtrics, EMR and other Internet applications.

Necessary Licenses and Certifications: State of North Carolina Licensed Psychologist, Licensed Professional Counselor, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist or eligible to attain such licensure within one year of hire due to an out of state move.

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, veteran status, or disability. In addition, NC State welcomes all persons without regard to sexual orientation or genetic information. Individuals with disabilities requiring disability-related accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.
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