Project Manager – Invista Performance Solutions
Priority Consideration Date: May 19, 2014 Basic Functions The Project Manager supports assigned accounts and coordinates the delivery of client solutions provided by Invista Performance Solutions (IPS). This position directly interfaces with the client to align goals, learning outcomes, and content delivery in accordance with the negotiated contract. This role effectively works in a fast paced environment while motivating others and working cooperatively with and through people to complete projects on time and within contract terms. This position is responsible for the management of all operational aspects of projects to achieve client satisfaction and secure repeat business. This position reports to the Global Solutions Officer. Essential Functions • Manage the development and delivery of assigned client solutions in accordance with contract terms and timelines. • Supervise, train, and mentor staff in a team environment. • Build a collaborative team: hire, evaluate and supervise staff ensuring appropriate team training, coaching and assignment of responsibility. • Supervise instructional facilitators’ design of new training products, reviewing learning objectives, outcomes, instructional activities and assessment tools to ensure they align with curriculum design best practices. Adherence to training delivery procedures and documentation of delivery according to operational policies. • Oversee scheduling of contracted classes, classrooms, and contracting with vendors to secure materials and supplies for training. • Generate reports, correspondence, course materials, travel arrangements and to set appointments. • Provide clients with training delivery schedule and ensure timely delivery of course materials. • Complete site visits to all training locations. • Manage multiple priority projects and geographically distributed teams, while meeting all delivery timelines. • Develop and recommend policies and procedures to increase the efficiency of each training delivery; practice continuous process improvement to refine training delivery operations. • Manage federal, state, and local grant in accordance with funding agency requirements. • Oversee the ongoing maintenance of client files. • Routinely conduct site visits to all training locations and supervise instructors in the field. • Manage multiple priority projects and geographically distributed teams, while meeting all delivery timelines. • Prepare and maintain monthly reports and records, related to each training, and provide a weekly delivery report to the GSO. • Close out files at the completion of training contracts and provide a final accounting of program revenues and expenditures to the fiscal technician. • Work with partner college staff and campus departments to ensure all paperwork is completed and up-to-date, and that procedures are followed for discrete contracts. • Supervise the delivery of CEU’s, clock hours, and college credit in accordance with partner college policies. • Maintain open and ongoing communication with the Global Solutions Officer and support staff to prioritize projects, supporting training delivery. • Prepare and maintain reports, budgets, and records related to each solution delivery. • Track expenditures and work with vendors to secure materials and supplies for each client delivery within budget parameters. • Work with college staff and campus departments to ensure all paperwork is completed and up-to-date, and fiscal agent procedures are followed. • Problem solve training delivery challenges by identifying concerns, corrective actions, and communicate plan to GSO. • Participate in weekly contract training meetings, providing agenda items on the status of all current and upcoming training deliveries for clarification and direction in contract delivery. • Represent Invista in daily business at partner colleges and in the community. • Use strategic decision making that supports Invista’s mission, vision, and goals. • Perform other duties as required. Minimum Qualifications • Bachelors degree in Education, Organizational Development or a related field from an accredited college or university. • Three (3) years professional experience in education, training delivery models, and/or adult learning concepts. • Two (2) years of increasingly responsible supervisory experience. • Two (2) years of experience managing projects. • Two (2) years of experience working in a corporate setting. • Intermediate experience with business management software such as PowerPoint, Excel, Word, Outlook, Publisher and Access. Preferred Qualifications • Masters degree in Education, Organization Development or related field from an accredited college or university. • One (1) year of experience designing curriculum for a variety of training deliveries. • One (1) year of experience managing federal, state, or workforce grants. • Strong self-directed and entrepreneurial skills. • Customer service focus. • Experience delivering training to a variety of audiences. • Leadership experience in a matrix, team-oriented environment. • Knowledge of basic business principles. Conditions of Employment • Successfully pass a criminal history background check prior to employment. • Signed confidentiality and non-compete agreement. • Must possess a current, valid, unrestricted driver’s license. • Ability to work occasional evenings and weekend. • Ability to travel (10% of work schedule). The Successful Candidate Must Demonstrate • Ethics, integrity, and sound professional judgment. • Ability to work in a fast-paced environment and effectively manage a high volume of training deliveries with multiple time constraints and deadlines. • Ability to work as a leader in a collaborative environment, build consensus and promote the exchange of information among project team members, project management staff, and external units. • Ability to interface and stay poised when dealing with and presenting to a broad array of audiences. • Excellent written, oral, presentation, facilitation, negotiation and interpersonal skills. • Innovation, creative and proactive problem solving skills • Strong analytical, problem solving, critical thinking, organizational, and project management skills. • An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. • Ability to assess talent, manage people and motivate others. • Strong interpersonal skills that minimize potential conflict and maintain good working relationships among internal and external customers. • Experience working effectively with team members and with team development. Application Materials & Procedures Applications must be submitted online and contain the following: All complete applications received by the guaranteed consideration date will be reviewed by a screening committee. Selected candidates will be invited for interview. 1. Tacoma Community College online application. 2. Resume & cover letter describing how your educational background and experience align with the responsibilities and qualifications of this position. 3. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). 4. We strive to employ individuals who possess the skills necessary to effectively educate a diverse population of learners. Our effort is to create a cultural climate that recognizes, respects, and celebrates differences. Please attach a statement (maximum two pages): A. Expressing your cultural self-awareness, B. Describing your experiences with other cultures and communities, and C. Demonstrating how you apply these to the learning/working environment. Terms of Employment These two positions are one year temporary full-time exempt positions. Renewal of these positions are contingent on funding. The salary range for this position is $48,000 - $55,000 annually DOE/DOQ. The salary will be prorated to reflect the actual number of contract days worked. Flexibility in scheduling is required to meet the needs of the department. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by official transcripts. These positions require a signed confidentiality and non-compete agreement as a condition of employment.