Director of Research, Planning and Institutional Effectiveness

Director of Research, Planning and Institutional Effectiveness

West Valley-Mission Community College District

Closing Date: 5/9/2014


Mission College is seeking a talented individual to fill the position of Director of Research, Planning and Institutional Effectiveness. Located in the heart of Silicon Valley, our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

The Director of Research, Planning and Institutional Effectiveness will plan, develop, organize, conduct, coordinate, direct and evaluate institutional research and planning for all College functions, programs, services and activities through the continuous assessment and analysis of student needs. This position is responsible for (1) collecting, analyzing, and reporting data and conducting a wide variety of research studies; (2) developing and coordinating a systematic and integrated institutional planning process that is aligned with accreditation, program review, the College’s educational master plan, the District’s strategic plan and other College/District planning processes, requirements and elements; (3) supporting and assisting with the development, implementation, assessment, evaluation and continuous improvement of student learning outcomes and other measures of student success; (4) establishing, assessing, evaluating and reporting on measures of institutional effectiveness; (5) organizing and supporting accreditation activities. This leadership position requires the ability to work independently in a complex, fast-paced environment with a high level of accuracy, reliability, and collaboration.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 40 hours per week, 12 months per year, with anticipated start date of June 18, 2014. Schedule may change to include some evening or weekend hours, as needed. This position is an Educational Administrator and part of the Administrative employee unit.

Work Location: Mission College, Santa Clara, CA.

Salary and Benefits:

  • Anticipated Hiring Range: $8,620–$9,132 (monthly) with a maximum earnable monthly salary of $10,412.

  • Additional compensation: $1,500 for doctorate added to base salary annually, to be prorated on a monthly basis.

  • Employer-contributed medical, dental and vision for employee and dependents, to include domestic partner.

  • Employer-paid long term disability for employee.

  • Voluntary life insurance.

  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.

  • 22 days vacation leave accrued annually (25 days after 5 years).

  • 12 days sick leave accrued annually.

  • Personal necessity leave and personal business leave.

  • Professional development and renewal leave.

  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.

  • CalSTRS retirement.

Minimum Qualifications:

1. Education – Master’s degree or the equivalent from an accredited college or university with major coursework in educational research, policy research, education, mathematics, statistics, social sciences, business, public administration, other research oriented specialization or closely related field;


2. Experience – Three years of increasingly responsible experience in the collection, analysis and presentation of research data and organizational planning;


3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Examples of Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.


  • Operate a microcomputer and peripheral equipment including the technical aspects of current spreadsheet, statistical, and database management software; utilize query programs to access mainframe data; download and transfer data as required.

  • Collect and analyze internal and external data; perform a wide range of statistical analyses, validation studies, reports, and surveys including student satisfaction, campus climate and community surveys and ad hoc reports as requested by the supervisor; prepare and distribute reports and recommendations as required; develop and implement appropriate data collection, analysis and presentation methodology for studies and projects; support and assist District and College personnel in the collection, analysis and reporting of data necessary for compliance and district-wide planning.

  • Maintain and develop College databases related to enrollment, program effectiveness, student outcomes and other areas; assure the accuracy and integrity of College data.

  • Support College management information systems for delivery of instructional services (e.g., Class Tracks); communicate College needs with vendors, as necessary; maintain required data bases and assure accuracy and currency of data; provide training for faculty and staff in their use; provide reports as required.

  • Provide data and analysis for College, District, State and Federal accountability measures; assure accuracy and integrity of all College data; submit reports as required.

  • Plan, coordinate and conduct studies including but not limited to College, District, regional, state, and national

    demographics, enrollment trends, retention rates, persistence rates, transfer rates, success rates and overall effectiveness of the institution as it relates to the recruitment, retention and success of students.

  • Maintain current knowledge of laws, codes, ordinances, regulations and pending legislation related to institutional assessment, research, planning and accreditation; modify projects, studies, functions and procedures to assure compliance with local, State and federal requirements as necessary and appropriate.

  • Coordinate research and planning efforts with the District as necessary; represent College needs and provide input to the District and Information Systems in the development, implementation and evaluation on all matters related to research, planning and institutional effectiveness, including but not limited to the development and maintenance of data bases, development and maintenance of the data warehouse, development and implementation of query tools, and training.

  • Support and assist in the development, implementation, assessment and evaluation of student learning outcomes, including basic skills and other student success initiatives; assist in the organization, implementation and evaluation of faculty and staff training related to student learning outcomes.

  • Prepare local and State matriculation reports; develop and maintain College matriculation databases; work with District Information Systems to develop, maintain and enhance matriculation data bases and query tools; provide research support for all components of matriculation, including but not limited to validation of advisories, co-requisites and prerequisites and validation of placement tests and other assessment instruments and measures, as appropriate; manage the Assessment Office and supervise staff.

  • Provide data from both internal and external sources and analysis to support recruitment, outreach and marketing activities.

  • Provide data and analysis to support resource

    development and grant applications, implementation, and follow-up reports as necessary; coordinate with District staff as required.

  • Provide data and analysis to support workforce and economic development planning and strategies, such as gathering census and labor market information, compiling economic and workforce development resources, and environmental scans of industry/job growth.


  • Maintain current knowledge of community college education, district, college and community characteristics and trends and keep the College and administration informed.

  • Develop and coordinate a systematic and integrated institutional planning process that is aligned with accreditation and incorporates other planning related elements including, but not limited to, fiscal management; enrollment management; instructional management information systems; personnel; matriculation; program review; educational and facilities master planning; basic skills; grant and resource development and support; compliance and accountability reporting; recruitment and marketing; emergency planning; monitoring of student and staff equity goals; learning outcomes; staff development; and other activities as necessary; update

    College plan as directed; assure accuracy of data used for planning and decision-making.

  • Establish and maintain a master planning calendar; assist staff and the Governance and Planning Council in the implementation, monitoring and evaluation of planning processes.

  • Assist the Vice President of Instruction, who serves as the College Accreditation Liaison Officer, by providing research, analysis and organizational support for

    accreditation, including the self-study; organizing, coordinating and monitoring on-going implementation of accreditation agendas and recommendations; supervising accreditation support staff; articulating accreditation activities with the District as necessary; providing regular progress reports to the College and administration.

  • Support program review with internal and external data as necessary; assist in and provide support for the development, implementation and evaluation of the program review process.

  • Assist District and College personnel by providing research, analysis and support for assigned projects necessary for district-wide educational program review, planning, institutional research and compliance reporting.

  • Monitor development, implementation and evaluation of all institutional plans, including but not limited to the educational and facilities master plan, technology,

    matriculation, basic skills, and student and staff equity; provide progress reports as required.

  • Develop and implement tools to measure and communicate institutional effectiveness in relation to accreditation standards and best practices; provide training and assistance for faculty and staff in the development, implementation, assessment and evaluation of institutional effectiveness measures.

  • Anticipate and plan for College research and planning needs; prepare management reports that define and evaluate the problem and propose solutions.

  • Serve on College and District planning committees, including but not limited to planning, enrollment management, accreditation, educational and facilities

    master planning and other groups to assist in the review and interpretation of information that will lead to enhanced decision-making.

  • Develop college research and planning goals.


  • Select, train, supervise and evaluate assigned support staff; as directed, provide supervision and/or direction to faculty or staff assigned to grants or projects related to research, planning or institutional effectiveness; provide input for reassigned time evaluations to the appropriate supervisor; complete all assigned evaluations as scheduled.

  • Manage and supervise the Assessment Office.

  • Develop, maintain and be accountable for the research and planning budget, the Assessment Office budget, and other budgets as assigned.

  • Prepare and administer annual budgets for assigned areas; review and approve expenditures according to established District policies and procedures.

  • Participate in preparation of state and federal grant applications.

  • Develop and maintain the College research and planning web site; develop and implement ways to keep the College informed about research and planning initiatives and outcomes.

  • Represent the College in District, community, government and professional organizations as appropriate to research, planning and institutional effectiveness; serve on college and district committees, task forces and other groups and provide assistance and technical data to college and district staff and faculty as needed; attend College, District and Board meetings as required; make presentations to large and small groups.

  • Serve as part of the College’s management team and perform related duties, including but not limited to evening/weekend supervision and emergency response.

  • Work cooperatively as a member of the management staff of the College and District toward the achievement of its goals and objectives.

  • Provide leadership consistent with the mission and function of the College and District.

  • Recommend and implement techniques to improve

    department policies and practices, increase efficiency, take advantage of opportunities and maintain state-of-the-art practices, keeping abreast of current trends and practices in the field.

  • Maintain effective public relations with the larger community.

  • Assure smooth operations within the areas of responsibility.

  • React to change productively and handle other essential tasks as assigned.

  • Immediately report known or likely fraud, illegal acts, violation of provisions of contracts for grant agreements to the appropriate parties.

  • Perform related duties as assigned.

Other Duties:

As assigned.

Application Information:


  • Interested applicants must submit online all materials requested, including:

    (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Transcripts – (unofficial or official copies) for stated degrees having the degree confer/award dates circled. Official transcripts will be required prior to employment start date should the position be offered. (4) Cover letter and/or reference list, if requested; and (5) Any requested licenses or certificates, if applicable.

  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.

  • Supervisor(s) name(s) and telephone numbers must be included in the application.

  • Incomplete applications will not be considered.

  • Do NOT send unrequested materials. Unrequested materials will not be used for consideration of employment.

  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.


  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.

  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.

  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.

  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:

Office of Human Resources, Attn: Recruitment

14000 Fruitvale Ave, Saratoga, CA 95070

Phone: (408) 741-2174 Fax: (408) 867-9059


Selection Process:


  • After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.

  • All candidates will receive an e-notification to acknowledge receipt of their application materials. If not contacted within 3-6 weeks following the close of the recruitment, no suitable match was determined at this time.

  • Travel expenses to attend first-level interview are the responsibility of the candidate.

  • Application materials become the property of the District and will not be returned or duplicated.

  • The District may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.

  • The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.

  • Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.

  • Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.


West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, and medical condition consistent with applicable federal and state laws.

To be considered for this position please visit our web site and apply on line at the following link:

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741–2174 to arrange for assistance.