Director of General Counseling & Psychological Services - Student Affairs

New York City, New York (Manhattan) County
Apr 12, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10519

Regular/Temporary: Regular


Directs a college counseling center, integrating counseling services into a comprehensive student development experience.

- Manages a counseling center providing a variety of services such as individual and group counseling, crisis intervention, workshops, classroom instruction, and academic intervention

- Supervises and develops counseling faculty and staff

- Develops department budget and manages fiscal affairs

- Directs planning, evaluation, assessment and marketing of counseling services

- Interfaces with academic departments, other College offices, and student groups to assess program needs and develop appropriate responses

- Participates in inter-divisional programs to increase student success and retention

- Performs related duties as assigned.

Job Title Name:  Student Counseling Director


Higher Education Officer




Under the general direction of the Associate Dean for Student Support Services in the Division of Student Affairs, the Director of General Counseling and Psychological Services provides administrative oversight, visionary leadership, and broad direction for all aspects of Counseling and Psychological Services.

Responsibilities include:
- Oversee a range of counseling services to include personal/social, academic, career, crisis intervention, and short term psychological support.
- Overall coordination and supervision of the centers clinical services and student development programs.
- Supervision, development, training, and evaluation of counseling faculty and psychological services staff, Master's level interns, and Psychological doctoral fellows.
- Administrative oversight for intake assessments, personal counseling, crisis intervention, group workshops, and campus outreach programming.
- Membership on campus Behavioral Intervention Team and coordination of crisis intervention and response protocol.
- Develop meaningful relationships with faculty, staff, and students throughout the campus.
- On-going development of Counseling Center policies and procedures.
- Prepare, manage, and reconcile Center budget.
- Work with area hospitals, mental health agencies, and other community-based organizations/providers in an effort to improve resources and services to students.
- Develop innovative methods of delivery of services based on needs of Bronx Community College.
- Serve as liaison to CUNY Directors of Counseling meetings.
- Work to develop understanding and sensitivity to campus-wide issues affecting students with mental health needs.
- Prepare reports of student utilization and other program activity.
- Develop and implement program assessment plans to evaluate program delivery of services, student learning outcomes, and student satisfaction.
- After hours on-call availability.


Bachelor's degree and eight years' related experience required.


Doctoral degree in Psychology to include Ph.D and Psy.D programs OR Master's degree in an appropriate discipline for personal or psychological counseling and a New York State license as a mental health practitioner (social work, psychology or mental health counseling) preferred. At least five (5) years of documented progressive clinical and managerial experience in counseling center administration with provision of supervision in a mental health setting. Experience in college or university college setting preferred.


$68,803 - $106,071; commensurate with experience and qualifications.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Applicants must apply online by accessing the CUNY website at and navigating to the following links: "Employment", "Search for job listings", Job ID # 10519.  Please attach resume, cover letter and the names, addresses, and telephone numbers of three professional references.  Please upload all documents as one file.  Please do not include any other documentation.




CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI75622980