Financial Aid Assistant II

Briones, Contra Costa County / Martinez, Contra Costa County / Pacheco, Contra Costa County
Apr 10, 2014

Contra Costa Community College District

Financial Aid Assistant II

Recruitment Type:
Open (Internal and External applicants)

Special Instructions to Applicants

Note: New employees will be placed at the first step which is $3,487 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $4,248 per month is reached on the salary schedule.

Posting Number

# of Openings


$3,487 per month (first step)

Position Status

Overtime Status
Non-Exempt (eligible)


# of Hours Scheduled Per Week

Work Schedule By Day and Work Hours
Monday – Friday

8:00am – 5:00pm

Shift Differential %

# of Months

Furlough Dates

EEO Job Category

Employee Group

Position Definition
To perform a variety of activities involving the dissemination of financial aid information to students; and to perform technical and clerical tasks in the maintenance and documentation of financial aid information.

Distinguishing Characteristics
This is the journey level class in the Financial Aid Assistant series. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Financial Aid Assistant I, or, when filled from the outside, require prior financial aid work experience. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class requiring a complete knowledge of District, state, and federal policies, procedures, and regulations pertaining to applicable financial aid programs and meet the qualification standards for the class. Positions assigned to this class may be distinguished from those allocated to the lower level of Financial Aid Assistant I by the higher level of applied knowledge and skill which is expected, and the staff assistance to higher supervisory levels which is required.

Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following: Provide applications, information, and assistance to students regarding available financial aid programs, such as grants, loans, scholarships, and work study jobs. Review financial aid application forms for accuracy and completeness; secure additional information from students as necessary. Process financial aid applications and transcripts; prepare and maintain student folders. Determine student eligibility for financial aid based upon established criteria pertinent to each program. Input data into computer terminal for disbursement of checks and proper accounting procedures. Notarize financial aid documents; process and forward “Offer of Financial Aid;” process clearance forms. Order financial aid and loan applications; maintain office supplies. Forward “mailers” to students concerning units during the semester; answer students questions regarding mailers. Assist in the modification of forms and procedures as regulations change. Tabulate and prepare statistical reports periodically and upon request. May perform EOPS duties; identify EOPS students and determine eligibility; post EOPS grant amounts, units and GPA on EOPS recipients; input EOPS data using computer terminal. Process college work study paperwork; maintain statistical data; process changes in student allocations; review college work study payment register and process “non-college work study” earnings. Assist in the year-end closing of financial aid folders; destroy student folders after five years. Open, date stamp, and route incoming mail. Select, train, and supervise student assistants as assigned. Perform related duties as assigned.

Minimum Qualification-Education/Experience
Equivalent to completion of the twelfth grade including or supplemented by training in business office skills. Experience: Two years of experience similar to that obtained as a Financial Aid Assistant I with a community/junior college or state university.

Minimum Qualification-Knowledge Of
General methods and procedures of bookkeeping. Office and clerical procedures, equipment, and systems. Basic interviewing techniques.

Minimum Qualification-Skill To
Provide accurate information to students and other financial aid personnel. Learn and apply relevant federal and state regulations, procedures and policies related to available loans and grants for students. Perform assigned tasks with increasing independence, often under time pressures. Respond to student inquiries in a courteous, tactful manner. Learn to operate a computer terminal as assigned. Type at a speed of not less than 45 net words per minute from clear copy. Perform mathematical calculations with speed and accuracy. Identify pertinent financial information and learn to understand how various financial aid programs operate. Perform a variety of clerical and bookkeeping tasks with speed and accuracy. Establish and maintain effective work relationships with those contacted in the performance of required duties. Read, understand, and interpret policies, procedures, rules, and regulations of student financial assistance programs to which assigned. Operate a computer terminal, office calculator, personal computer and other office equipment with speed and accuracy. Communicate effectively and tactfully in both oral and written form. Perform responsibilities with independence and a high level of judgment, often under time pressures. Provide accurate and complete information to supervisor as requested.

Desirable Qualifications
Ability to understand and interpret federal and state regulations governing eligibility for student financial aid or similar federal or state funded programs.

Strong organizational skills: ability to prioritize a wide variety of tasks, work independently and manage timelines in a deadline-driven environment.

Experience with standard office and financial aid software application programs, such as Microsoft Excel, Word and Powerpoint; and/or Colleague by Ellucian (formerly Datatel Colleague) or similar financial aid software.

Orientation toward detail and accuracy.

Be a self-starter and team player with excellent communication and customer service skills.

Ability to maintain confidentiality and to assist economically disadvantaged and culturally diverse students to meet their educational and career goals by providing exemplary customer service.

Exhibit effective interpersonal communication skills.

College course work in Business, Sociology, Psychology or Social Work.

Demonstrated work or community experience that reflects an awareness of racial, ethnic, gender, disabled and cultural diversity.

Job Open Date:

Job Close Date:

Open Until Filled

Diversity Statement
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.

About Us
About the District

Contra Costa Community College District (CCCCD) is located in Contra Costa County in the beautiful and diverse San Francisco East Bay area. Contra Costa County has approximately one million residents, living within 720 square miles. The county is diverse in business, population, and wealth.

CCCCD first opened its doors in 1949. It is the second oldest and eighth largest multi-college community college district in California. The county population is served by Contra Costa College in San Pablo, Diablo Valley College in Pleasant Hill, Los Medanos College in Pittsburg, in addition to the Brentwood Center, and San Ramon Campus. The District Office located in downtown Martinez, supports the mission and functions of the colleges.

Contra Costa College

Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 59 years. Most of the 8,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.

Diablo Valley College

Diablo Valley College is a large suburban community college, approximately 25 miles east of San Francisco in Contra Costa County. One of three colleges in the Contra Costa Community College District, DVC enrolls approximately 20,000 students, about 40% who come from groups historically underrepresented in higher education. DVC ranks consistently as one of the most successful transfer institutions in California and also offers a wide range of highly respected occupational programs leading to certificates or degrees. The faculty is known for its intellectual vitality and deep commitment to the success of its students.

Los Medanos College

Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.

Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System) with a 2% 55 formula. Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System (2% at 50).

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Agency Shop: Local One Classified positions are within a collective bargaining unit. Local One employees are required to join the union or pay an equivalent service fee. This is a one-time initiation fee of $45.00 and monthly contributions of 1% of gross pay + $1. The United Faculty positions are also within a collective bargaining unit. United Faculty employees are required to join the union or pay an equivalent service fee. The monthly contribution is an agency fee of .55 % of gross pay + $2.50.

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract(Article 20-Benefits):

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

Job Open Date

To apply, visit: