IT Senior Associate, Level 3 - Systems Administration

New York City, New York (Manhattan) County
Apr 06, 2014
Administrative Jobs
Technology, IT Support & Training
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10261

Regular/Temporary: Regular


I.T. Senior Associates perform highly complex professional work in technology-related disciplines.  While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report.  Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects.  They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group. 
I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas.  They may contribute to decisions on I.T. policies and technical standards.
This job is in CUNY's Classified Civil Service.  The full specification is available on our web site at


IT Senior Associate




Information Technology (IT) is the division of the Graduate Center responsible for voice, video, and data systems and services. The mission of this unit is to promote, facilitate, and support the effective use of technology in the learning process, instruction and research, and processing and accessing institutional information.

Reporting directly to the Infrastructure Services Manager, the Lead Systems Administrator is
responsible for managing the servers and network that support the administrative and academic activities at the Graduate Center.

Key responsibilities include, but are not limited to:
- Deploy new systems and services, and be responsible with other team members for the support and expansion of existing systems.
- Think through and resolve complex problems in a large, multi-platform environment.
- Lead team in planning and implementing complex technical projects and work independently and as part of a team.
- Configure and maintain Windows physical and virtual servers.
- Configure and manage IIS, Apache and other web servers.
- Configure and manage server configuration, management, and monitoring systems.
- Collaborate with the Application Development and Web Services teams to support a variety of databases and web-based services.
- Research new technologies and standards, and make recommendations for upgrades and new systems.
- Disseminate knowledge and cross-train other team members.
- Perform other related duties as assigned.


1.High School Diploma, G.E.D., or equivalent
2.An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position
3.Demonstrated English Language proficiency
4.A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.
This title has three levels.  In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


Preferred qualifications include:
- Extensive experience (5+ years) administering a Windows Server 2008 and/or 2012 Active directory environment
- Experience with enterprise-class server management, event management, log management, and monitoring tools
- Experience with server backup, disaster recovery, and business continuity
- Experience with server virtualization
- Possess strong technical, analytical, trouble-shooting and communication skills and be able to work independently and as part of a team
- Familiarity with Data Center management best practices
- Familiarity with iSCSI SANs
- Some Linux systems administration experience in a cross-platform environment




CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information. 

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).


April 20, 2014


CUNY Job Posting: Information Technology/Technical


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI75356925