Academic Student Support Program Specialist - CLIP Program

New York City, New York (Manhattan) County
Apr 06, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10432

Regular/Temporary: Regular


Provides educational development activities supporting a targeted academic program.

-Assists in developing and preparing program offerings, curricula, guidelines, and related communications

-Promotes program and advises students and College stakeholders on services, policies, and procedures

-Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices

-Provides student services such as workshops, seminars, and advising sessions

-Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness

-Performs related duties as assigned.


Higher Education Assistant




CLIP is an intensive program for incoming college students, both high school and GED graduates, for whom English is a second language and who need to increase their academic proficiency in reading, writing, and college skills prior to enrollment in college credit classes. The CUNY Office of Academic Affairs and nine CUNY colleges work collaboratively to provide students with an innovative approach to developmental education. CLIP is recognized for its carefully designed curriculum and pedagogy, ongoing professional development, and a supportive approach to student development.

The CLIP Program Support Specialist conducts comprehensive individual and group student orientations, information sessions and interviews, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach, new student orientation, and other activities to enable successful program enrollment, completion, college transition, and matriculation. Reporting to the campus CLIP Director, the Program Support Specialist may work with a set group of students to cultivate and oversee their educational and advisement plans. 

Other duties include but are not limited to the following:
- Provides academic and college success advice, general guidance, coaching, mentoring, and career exploration support.
- Monitors, evaluates, documents, and reports on students' academic participation and progress, ensures compliance with guidelines, and manages records and files.
- Advocates for students and coordinates with appropriate program support services and referrals to faculty, campus learning resources, and/or University student development services.
- Delivers program curricula and creates training manuals and educational support materials.
- Coordinates regular team meetings with faculty, academic, and administrative staff; actively participates in campus and University meetings and training activities.
- Participates in executing the program's daily operations and logistics.
- Analyzes program data, assists with evaluating goals, and develops measurement criteria to perform student learning outcomes assessments and creates utilization reports.
- May supervise and train full/part-time professional, academic, and/or office support staff.


Bachelor's degree and four years' related experience required.


-- Revised--
Successful candidates will have the following professional and business core competencies:
- Demonstrated experience in academic advising, career advising, and/or student development with diverse student populations, particularly underprepared high school or college students in an educational setting or college prep program
- Facilitation experience in adult or developmental education and using a holistic and strengths-based approach to student development
- Knowledge of learning strategies, accommodations, and accessibility services
- Strong presentation, interpersonal, and verbal communication skills to successfully work with and present to diverse learners and audiences
- Experience working with linguistically, culturally, and academically diverse students
- Strong work ethic, character, and personal integrity; ability to work with the utmost professionalism, discretion; and confidentiality
- Detail oriented with strong organizational, writing, proofreading, and editing skills with solid analytical, evaluative, and research skills
- Ability to work well in a time-sensitive, dynamic, student centered, and responsive office
- Experience working in collaborative settings preferred
- Computer proficiency using standard office software programs/applications
- Availability to work evening hours
- Bilingual Skills in English and Spanish


$42,873 - $55,782


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Applicants must apply online by accessing the CUNY website at and navigating to the following links: "Employment" and "Search Job Postings"

Please attach resume, cover letter, and the names, addresses, and telephone numbers of three professional references.


April 24, 2014


CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI75356915