Supervisor, Outreach Program Specialist

Costa Mesa, Orange County
Apr 04, 2014
Orange Coast College Supervisor, Outreach Program Specialist O-045-14 $60,262.05 - $79,432.43 Annually Apply by: 05/01/2014 Complete job description and application available online at: DESCRIPTION: Under the direction of the Director of the International Center, to supervise and coordinate the marketing, outreach, agency relations, and admissions of the college related to international students. The Outreach Supervisor will assess potential partnerships and agreements, applicant inquiries, student needs, appropriate services, marketing strategies, and advertisements – both online and print. The Supervisor will initiate recruitment strategies, work with current students and alumni, take domestic and international recruitment trips, act as liaison with agents and other partners, and supervise assigned staff. EXAMPLES OF DUTIES: a. Organize, assign, coordinate, and direct a variety of work related to international admissions processing including but not limited to maintaining admission databases, review and completion of applications, communication with applicants, I- 20 issuance as a Designated School Official (DSO), and ensuring data accuracy for state and federal compliance. b. Organize, assign, coordinate, direct, and participate in a variety of work related to international outreach and recruitment including but not limited to fast-paced overseas travel, training other faculty/staff and alumni to participate in recruitment activities, coordinate partnerships with schools and recruitment agents/Education USA, and maintain communication with prospective students. c. Asist with the implementation of program policies and procedures consistent with Federal and state laws and guidelines. d. Create effective marketing strategies, advertisement materials both on-line and in print. Maintain and enhance the International Center website. e. Keep up-to-date statistics and prepare reports on international student admissions, agencies, schools, advertisers, recruitment, alumni and enrollment including information on costs, trends and other relevant information. f. Select, train, supervise, and evaluate the work of assigned staff. g. Advise students, parents, school counselors, and agents on admissions, DHS regulations, and new enrollment procedures and assist with orientations, workshops, and international events. h. Assist in the tracking of the International Center marketing and recruitment budget. i. Serve as a member of the student services management team, and on committees as assigned and act as liaison with management team, deans, faculty, and other administrative areas related to international admissions and recruitment. j. Ensure accuracy of data required for state compliance. k. Serve as a liaison with student services management team, division deans, faculty, and other administrative areas. l. Perform other related duties as assigned. MINIMUM QUALIFICATIONS: Knowledge of: 1. Special technical, administrative, and organizational principles, practices, and procedures applicable to a program serving students. 2. Federal and state laws and regulations which apply to student assessment and placement. 3. Intercultural communication, sensitivity to and understanding of our diverse populations. 4. General principles of supervision and training. 5. Methods and techniques in budget management. 6. Computer technology and applications. 7. Effective marketing and recruitment practices. 8. Management principles in an educational setting. 9. Demonstrated customer service. Ability to: 7. Deal effectively and sensitively with students. 8. Plan, organize, coordinate, and direct the outreach, recruitment, and admissions activities of the International Center. 9. Plan, organize, supervise, and evaluate the work of a diverse staff; provide training as needed. 10. Assist with design and conducting research projects with clearly defined outcome measures. 11. Analyze and solve organizational/departmental matters as needed. 12. Communicate effectively, both orally and in writing, with a wide range of administrators, faculty, staff, students, the public and representatives of private and public agencies; prepare and present oral and written reports. 13. Coordinate workshops, training, and seminars for faculty, staff, and students. 14. Travel internationally on demanding and fast paced recruitment trips. 15. Establish and maintain effective relationships with those contacted in the course of work. 16. Make specialized professional public presentations. Education and Experience: 17. Completion of a Bachelor's degree, preferably in one or more of the following areas: Social Sciences, Business Administration or Marketing and Public Relations. 18. At least three years of progressively responsible experience in student outreach or related programs. 19. Or, a combination of education and experience that would provide the required qualifications. Special Requirements: 1. Must possess a valid, appropriate, and unrestricted California Driver's License. 2. Use of personal vehicle for local travel in performance of job duties will be required on an occasional basis. 3. Must be a US citizen or a permanent resident to serve as a Designated School Official (DSO). DESIRABLE QUALIFICATIONS: • Bilingual ability in English and at least one other language. • Experience with Student and Exchange Visitor Information System (SEVIS). CONDITIONS OF EMPLOYMENT: This is a full-time, 12-month, classified management position. The normal hours of work will be 8:00 a.m. to 5:00 p.m., Monday through Friday. However, some flexibility such as evenings and week-ends will be required to meet the needs of the department. This position will require domestic and international travel as planned. The effective date of employment will be arranged with the supervisor. PAY PHILOSOPHY: Starting salaries for management and supervisory positions are based on a combination of education, qualifications and experience. Initial placement is within the starting salary range. Further advancements are based on initial salary placement. APPLICATION PROCEDURES: Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714. All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755. Application Requirements: To be considered for employment you must submit a complete application packet. A complete application packet includes: 1. A complete Classified/Management Employment Application. 2. A current resume. 3. A cover letter highlighting your qualifications for the desired position. 4. Answers to Supplemental Questions. To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank. All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview. Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate the job you are applying to and your name. Disability Accommodations: If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 OR (714) 438-4713. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • A detailed list of physical demands and work environment is on file and will be provided upon request. Coast Community College District is an Equal Opportunity Employer