Req No.: 2014-0319
Location: UCI Medical Center - Orange
Under the general supervision of the Systems Supervisor the incumbent is responsible for providing analytical support for the School of Medicine?s billing system software applications. As part of the IT Departments Production Unit, the incumbent is responsible for system trouble shooting and analysis dictionary maintenance, statement and claim production and reconciliation, report production and analysis, and month end activities. The incumbent is also responsible for answering the Help Desk phones, completing tickets and/or assigning Help Desk tickets to the appropriate parties.
Salary: Hourly $22.22 to 29.00
Work Schedule: 8-5, M-F
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.
View Job Description for the position requirements.
Job Essential Function 1
Percent of Time: 85%
Under the general supervision of the Systems Supervisor, the incumbent servers as the TRAC and ONTRAC administrator and is responsible for accuracy of the system data tracking billing productivity and report generation/distribution on a weekly basis. Reviews and analyzes TRAC and ONTRAC error reports weekly; performs corrective action to data when appropriate to successfully complete weekly reporting cycle. Creation and submission of MashUp tickets for TRAC and ONTRAC system related issues. Creates, distributes, analyzes and works Provider reports from GE)on a weekly basis. Continually evaluates provider edits for recommendations on potential system updates/changes. Maintains Provider dictionary in GE by working help desk tickets and ensuring appropriate provider profiles are completed. Serves as system Help Desk representative, resolve system issue tickets and /or assigns tickets to appropriate team member for completion. Performs month end close activities including but not limited to initiating and analyzing report queries to determine if additional action is need before initiating auto job processes, initiating auto jobs, running system utilities, and performing system operations. Effectively communicate the status of tasks/projects and ensure timely and quality delivery of those tasks. Maintain a high level of customer satisfaction with clients.
Job Essential Function 2
Percent of Time: 15%
Serves as core team member on software version upgrades. Troubleshoots system issues and analyzes potential fixes and developing innovative solutions as applicable. Works on special projects as assigned.
SKILLS, KNOWLEDGE AND ABILITIES:
3 - 5 years of relevant work experience with Bachelors of Arts/ Bachelor of Science in related field or equivalent experience
Knowledge of GE/IDX Centricity Business
Possess experience with professional fee billing in a multi-specialty environment, preferably within an academic setting.
Ability to apply logical troubleshooting and analysis techniques and possess excellent analytical skill for the purpose of problem resolution.
Proficiency in MS Office Software, specifically with Microsoft Word and Excel.
Effective oral and written communication skills.
Effective interpersonal skills and the ability to work well with others.
Must have the ability to work under general direction with self starting and independent initiatives
Must possess ability to communicate well, verbally and in writing, with a variety of audiences.
Candidate must possess working knowledge and experience with GE Centricity Business software.
Must have the ability to effectively work well with others in a team environment
Ability to effectively work through and accurately complete a multitude of time conflicting tasks and projects
Experience with TRAC On-TRAC tools highly preferred.
Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-5210.
Crawl: Not Applicable
Climb: Not Applicable
Kneel: Not Applicable
Handle Objects: Frequently
Reach Above Shoulder Level: Occasionally
Use Fine Finger Movements: Constantly
Carry/Lift Loads up to 25 Pounds: Frequently
Carry/Lift loads between 25-50 lbs: Occasionally
Carry/Lift Loads over 50 Pounds: Not Applicable
Perform Calculations: Frequently
Communicate Orally: Frequently
Reason and Analyze: Frequently
Chemical/Biological Agent: Not Applicable
Construction Activities: Not Applicable
Contact with Water/Liquids: Not Applicable
Drive Motorized Equipment: Not Applicable
Confined Spaces: Not Applicable
Elevated Work Location: Not Applicable
Radioactive Materials: Not Applicable
Temperature Variations: Not Applicable
Gas System: Not ApplicablePI75246584