Student Financial Aid Officer

Tallahassee, Leon County
Apr 04, 2014

Job ID: 37075

Full/Part Time: Full-Time

Regular/Temporary: Regular

Apply On Or Before: 04/10/2014

Office of Financial Aid

Anticipated Salary Range
This position will be filled at the annual salary of $25,100.00.

A Bachelor's degree and one year experience or a combination of post high school education and experience equal to five years. Prior customer service experience. Experience working with detailed information. Computer skills to include experience with Microsoft Office Suite or comparable software. Ability to prioritize, organize and perform multiple work assignments simultaneously. Excellent written and verbal communication skills. Ability to compile, organize and analyze financial data. Ability to counsel students on financial aid and university matters and apply federal, state and university rules, regulations, policies and procedures. Ability to establish and maintain good working relationship with others.

Background Check Requirements
This position requires successful completion of a criminal history background check to include fingerprinting.

Confidentiality Policy
This position requires compliance with University confidentiality policies.

Knowledge of financial aid program regulations and policies.

Schedule is Monday - Friday, 8:00am - 5:00pm.

This position is responsible for analyzing, evaluating, verifying and awarding Financial Aid to eligible recipients in accordance with federal, state and institutional policies. The primary responsibilities of this position will be to analyze, evaluate and determine eligibility for federal, state and institutional financial aid awarded to students. Takes corrective action as needed to ensure compliance with Federal, State and Institutional policy. Verifies, evaluates and awards aid to students whose application cannot be handled through the automated process, this includes but is not limited to Dependency Override Applications and Special Circumstance reviews. This position will monitor and resolve financial aid over-awards and under-awards for all federal and state funded programs and processes. Reviews, monitors, evaluates and enhances all related processes. This position will be responsible for systematic and manual awarding of aid to students this includes but is not limited to other functional processes and programs within the section according to Federal, State and Institutional policies and procedures which ensures accurate and timely dissemination of financial aid funds to students. This position will review and interpret regulations in reference to financial aid awarding requirements, to ensure continued eligibility and reviews various reports to ensure compliance. Monitor issues created for systems and from various sections. Provides continuous financial aid assistance and counseling services on a daily basis to students, parents, university staff and others regarding the financial aid awards and processes by email, telephone, in person and/or workshops. Advises students and/or parents of additional information needed to complete and expedite the evaluating and awarding process this includes serving as Financial Aid liaison with both internal and external agencies on specific section processes and programs. Recommends policies and procedures, makes continuous reviews for enhancement of programs and processes which are beneficial to the office and/or services to students.

Veteran's Preference
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. For additional information on Veterans' Preference visit

IMPORTANT: In order to claim Veterans' Preference, applicants must attach/upload a DD-214 (and other documentation as applicable) with their online application.

Pay Plan
This is an USPS (University Support Personnel System) position.

How To Apply
If qualified and interested in a specific vacancy as advertised, apply to Florida State University at

Applicants are required to complete the online application with all applicable information. Applications must include work history and all education details (if applicable) even if attaching a resume.

Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be viewed at:

Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.PI75222232