Info Resource Consult II
Full/Part Time: Full-Time
1. JOB PURPOSE
Responsible for documenting and evaluating the current procedures used by the Student Financial Services (SFS) staff; Serves as the technical liaison between the SFS staff and the CCIT department, providing programming priority and reconciliations of error reports generated by daily process; Manages and evaluates the technical system, office software and implementation of the Banner software system.
2. JOB FUNCTIONS
Performs data production, delivery and reporting; reduces daily manual reviews by implementing seamless electronic processes; performs tasks related to collection, formatting, editing, importing and exporting of data for Student Financial Services (SFS); develops and revises processes for data collection and reporting E/25%
Responsible for setting up new billing rate tables; performs testing for accuracy of billing rates per budget, verifies all tuition allocation and chart field strings. Reconciles out of balance reports; identifies errors, evaluates the source and implements corrective procedures; audits data for accuracy E/25%
DEVELOPMENT & ANALYSIS
Develops and compiles reporting requirements and analysis of all information originating in the SFS office; provides monthly and ad hoc reports to evaluate current account activity, payment status, and past due amounts, both in dollars and students for SFS staff and works with other departments in defining, obtaining, and designing reports. E/25%
Completes and updates as necessary the documentation of Student Financial Services processes related to Banner; plans, writes, edits and updates technology plan for the SFS; coordinates and develops formalized written procedures for each process performed by SFS in a standardize format that is easily maintained. Serves as lead trainer, cross training SFS staff and other campus departmental staff (As the procedure documentation evolves and training needs become apparent); represents SFS on the Banner implementation team E/20%
Other duties as assigned. E/5%
A bachelor's degree and experience in automated information or communication system design, installation, operation, repair, sales or marketing. Related experience may be substituted for the bachelor's degree on a year-for-year basis.
PREFERRED IN ADDITION TO THE MINIMUM REQUIREMENTS:
Experience with accounting-related systems with multiple interfaces, work flow and imaging.
PAY & WORK SCHEDULE:
Standard Hrs: 37.5; Band: 06 ($ 37,945.00 - $ 70,204.00)
Weekends and overtime as needed.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of research methods, computer software products including Microsoft Office products (Excel, Access). Ability to analyze and interpret data using various statistical and mathematical techniques. Ability to prepare technical and user-friendly reports in a clear and concise manner. Ability to predict trends and future action from analyze of collected information. Ability to prepare and present reports communication results of data analysis. Ability to build and maintain effective working relationships with internal and external customers; and establish good working relationships with committee members, peers, users and vendors. Ability to communicate effectively.
Under limited supervision, employee must exercise independent judgment in applying and interpreting various policies and regulations.
April 24, 2014
G12 Sikes Hall, Clemson SC 29634
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