Student Services Coordinator II
University of North Texas
Student Services Coordinator II
The mission of Student Financial Aid & Scholarships is to inform prospective and continuing students about the availability of financial resources and to provide quality student service. We are committed to helping students achieve their educational goals by providing financial assistance within the guidelines of regulatory requirements.
The Student Financial Aid and Scholarships Department is seeking to fill the position of a Student Services Coordinator II (Financial Aid Administrator). The Financial Aid Administrator will assist in managing and supervising various state, federal, and institutional grant programs awards, disbursements while remaining in compliance with federal regulatory mandates and State/Institutional guidelines.
Additional duties include, but will not be limited to:
*Provide responses and resolve complaints regarding Federal, State and Institutional regulations and guidelines
*Conduct training sessions for the Financial Aid staff
*Providing immediate and comprehensive service to customers relative to Federal, State, and Institutional regulatory requirements
*Awarding financial aid, calculating Federal need analysis eligibility, performing detailed technical responsibilities, conducting financial aid presentations, maintaining professional knowledge, performing special projects and providing intensive educational loan program data
*Working with teams in using the Student Aid Handbook to propose office policy, to write training materials for all staff members, to write procedural documentation and to serve students
*Functioning as a leader of the Financial Aid Counselor and Counselor Assistant staff
*Assisting the Financial Aid Director, Associate Director and Assistant Directors in assigned tasks
UNT is an Affirmative Action/Equal Opportunity employer. It is our policy to provide Equal Employment Opportunities (including provisions for training, development, transfer and promotion) for all individuals without regard to race, sex, religion, color, national origin, disability, or veteran's status.
The successful candidate will possess a Master's Degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.
The preferred candidate will possess the following additional qualifications:
*Physical ability to sit at a computer for long periods of time
*Thorough knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate)
*Thorough knowledge of Texas rules and regulations related to functional area (or ability to rapidly assimilate)
*Ability to plan and conceptualize and make sound business decisions
*Strong presentation skills
*Strong problem solving skills
*Strong critical thinking skills
*Ability to communicate effectively with diverse populations verbally and in writing
*Ability to develop and maintain effective working relationships
*Ability to work independently
*Knowledge of safety and security precautions appropriate to work performed
Special Instructions to Applicants
Applicants must submit a cover letter, resume and a list of three professional references with their online application.
For more information and to apply, visit: https://jobs.unt.edu
UNT is an AA/EOE/ADA.