Associate Director for Operations, Office of International Programs

Brown Station, Providence County / Providence, Providence County
Mar 28, 2014
Associate Director for Operations, Office of International Programs Brown University, Providence, Rhode Island The Office of International Programs seeks a dynamic professional to join its senior management team as Associate Director for Operations, in spearheading, in collaboration with other key departments, Brown’s comprehensive internationalization efforts. As part of its academic mission, Brown University offers undergraduate students the opportunity to study or travel abroad in academic programs, some offered directly by the University – including both study abroad and university-sponsored undergraduate research abroad – and others sponsored by institutions which Brown approves for academic credit. Its signature initiatives include the Global Independent Study Project (GLISP) and Brown Plus One. Well over 700 Brown students study or engage in other meaningful ways abroad each year. - As a member of the OIP Director’s team, the Associate Director for Operations (ADO) oversees the day-to-day operations of the office to ensure the smooth delivery of Brown-sponsored programs and the support of Brown students participating on Approved Alternative and Petition programs. - The ADO will develop and implement effective operational procedures for the office, including the effective use of the Horizons applications system and will oversee the day to day work of the study abroad advising team. - At the direction of the Director, the ADO will manage the OIP’s emergency response processes and liaise with Brown’s risk management, Office of Student Life and Psychological Services as needed. - S/he will also manage and, as directed, develop Brown’s short-term programming opportunities, serving as the primary contact for faculty and administrators who work with summer and short-term programs offered or developed through the OIP and collaborating with CareerLAB on the development and oversight of international internships. - The ADO will serve on the OIP Director’s team for the assessment and monitoring of existing Brown-sponsored programs. Qualifications: • Master's degree required. • 7+ years of progressive experience in higher education with demonstrated active engagement with the education abroad field through presentations, panels and/or professional papers. • Supervisory experience in high-volume education abroad office. • Familiarity with Horizons database/applications systems, preferred. • Extensive experience living/working overseas in a cross-cultural and multi-cultural settings, preferred. Working knowledge of at least one language other than English preferred. • Ability to address stressful situations using tact and diplomacy; proven experience in crisis management. • History of advising and providing support for students and parents. • Demonstrated experience in office and budget management, ability to multi-task and meet deadlines. • Proven ability to interact productively with faculty, staff, administrators, domestic and international partners. • To engage directly in the daily operations of Brown programming abroad, this ADO’s position will require the ability to effectively lead a professional team of advisors and coordinators abroad, ensuring transparency and accountability. • The ideal candidate will be someone who is detail-oriented, can work both independently and collaboratively, and who has the initiative and creativity to develop and effectively manage new programs as assigned. • The position requires a strong understanding of the education abroad field, including best practices, crisis management and matters of compliance (both domestically and abroad). To apply, please visit Brown University’s career opportunities website at: and reference Job# C00407. About Brown (Please visit our website and get to know us better at: • Located in historic Providence, Rhode Island and founded in 1764, Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA. • With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. • Brown students have a lot to smile about. Named by the 2010 Princeton Review as the #1 College in America for Happiest Students, Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting. • Brown is being recognized by the Alliance for Work-Life Progress for success in work-life programs, policies and practices. To earn the Seal of Distinction, Brown had to meet criteria and be assessed in each of the seven categories listed for work-life effectiveness that defines a best-in-class work-life portfolio in today's workplace. • Brown offers a competitive salary and excellent benefits package. Brown University is an EEO/Affirmative Action Employer – M/F/Disability/Veteran