Educational Technologies Assistant (Eastfield)
Division: Inst Srvs - Eastfield
Position Number: 041403014
Position Type: Professional Support Staff
Exempt or Non-Exempt: Non-Exempt
Appointment Type: Part Time
Is Grant Funded?: No
Salary: $12.20/Hourly, Range C05
Work Days/Hours: Monday-Thursday, 11am-4pm. Hours may vary.
Posting Number: 02849
Job Description Summary/Essential Duties:
Provides assistance, information and troubleshooting for faculty and students involved with on-site courses, distance learning telecourses and live interactive courses; provides support to specific campus/location assigned.
Provides on-site and/or distance learning information, prepares materials and maintains data.
Provides assistance, information and troubleshooting for faculty and students involved with on-site, distance learning telecourses and live interactive courses (DC-Net). Provides support for modem-based instruction, including set-up and day-to-day maintenance of student accounts via e-campus, video conferencing, and/or blackboard. Acts as lead on the help desk; provides phone and clerical support; prepares and processes contracts for instructors and instructional associates. Assists in flow of materials between faculty and students.
Maintains database for MRC and records grades.
Performs related duties as assigned.
Ability to lift and carry up to 25 lbs.
Special Instructions to Applicants:
# of Months:
Close Date: 04/09/2014
Open Until Filled: NoMinimum Qualifications:
Associate's degree or higher and one year experience in educational technology or related field or high school graduate and three years' experience in educational technology or related field. Knowledge of and ability to utilize computer telecommunications and technology to access information, generate reports and communicate. Excellent oral and written communication skills to interact with varying levels of staff, students and the general public from diverse backgrounds. Strong knowledge and experience providing effective customer service. Official transcripts will be required. *Will be subject to a criminal background check. *