Director, Instructional Technologies

Location
Chapel Hill, Orange County
Posted
Mar 27, 2014
Employment Type
Full Time

Department: Information Technology Svcs.

Application Deadline: 04/24/2014

Position Summary: This is a leadership position charged with planning, deploying and managing services that promote and support the effective integration of collaboration, learning, and communication technologies into the life and work of the UNC students and faculty. The person in this position is responsible for management of a wide variety of instructional services and tools, including the campus' learning management systems. This is one of the critical positions connecting UNC faculty to technology resources and capabilities. It involves significant and independent interaction with faculty and leadership in the University's instructional and educational program. The responsibilities associated with this position include strategic planning and oversight for learning technologies in addition to the operational management of staff and services. The scope of the position includes matrixed responsibility for ITS instructional technology staff who are embedded in the Center for Faculty Excellence, strengthening the ties between the organizations and adding credentialed expertise in pedagogy and learning outcomes. Support for multiple learning management systems is expected in the position, as is leadership and vision in developing and or deploying new collaborative software, systems and capabilities to advance learning inside and outside the classroom. The position manages complex projects utilizing advanced media-based technologies to plan, design and administer programs in direct support of the institution's academic mission. This position is considered the most senior staff position reporting to the Assistant Vice Chancellor, and so this position also has expanded planning and coordination functions. Responsibilities include: Provide leadership for and management of Teaching & Learning Interactive programs, services and vision. Work collaboratively with ITS leadership, faculty leaders, governance organizations and the Center for Faculty Excellence to develop a strategic plan for instructional and learning technologies. Design and deploy instructional and learning services and programs in support of the University's academic mission, especially the components related to instruction and learning. Manage professional technology development teams, instructional technologies and academic outreach staff. Provide operational guidance for initiatives including production, development and migration support for campus LMS offerings. Manage unit budget as well as project budgets for unit initiatives. This position functions as a member of the ITS Teaching and Learning unit and reports to the Assistant Vice Chancellor for Research Computing and Learning Technologies. This is a leadership position charged with planning, deploying and managing services that promote and support the effective integration of collaboration, learning, and communication technologies into the life and work of the UNC-Chapel Hill students and faculty. The person in this position is responsible for management of a wide variety of instructional services and tools, including the campus' learning management systems. This is one of the critical positions connecting UNC faculty to technology resources and capabilities. It involves significant and independent interaction with faculty and leadership in the University's instructional and educational program. The responsibilities associated with this position include strategic planning and oversight for learning technologies in addition to the operational management of staff and services. The scope of the position includes matrixed responsibility for ITS instructional technology staff who are embedded in the Center for Faculty Excellence, strengthening the ties between the organizations and adding expertise in pedagogy and learning outcomes. Support for learning management systems is expected in the position, as is leadership and vision in developing and/or deploying new collaborative software, systems and capabilities to advance learning inside and outside the classroom. The position manages complex projects utilizing advanced media-based technologies to plan, design and administer programs in direct support of the institution's academic mission. This position is considered the most senior staff position reporting to the Assistant Vice Chancellor, and so this position also has expanded planning and coordination functions. Of particular import and focus, the Director will maintain and strengthen coordination between the Teaching and Learning division of Information Technology Services (ITS), the Libraries, the Center of Faculty of Excellence, the Friday Center, and the technology support units in the College and Schools. While UNC-Chapel Hill embraces pluralism in its approach and delivery of instructional technologies, the Director is positioned to coordinate activities based on guiding principles that maximize coherence (within practical limits).

Education Requirements: Master's or PhD degree

Qualification and Experience: KNOWLEDGE/SKILLS: Master's or PhD degree. Strong instructional technology background and demonstrated proficiency in relevant areas, including learning management systems and integration of technologies supporting instruction and learning. Demonstrated knowledge of pedagogical best practices, especially as they relate to the use of technology to advance student learning outcomes. Experience as an instructor at the college or university level. Active participation in and demonstrated leadership in community as evidenced by presentations, committee memberships, articles, communications and other service indicators. Current knowledge of interactive media tools. Strong analytical and problem solving skills. Demonstrated ability to formulate options, develop and deploy technical solutions, especially in a rapidly changing work environment. Demonstrated ability to work well individually and in a team environment and to produce high quality work under tight deadlines. Excellent oral and written communication skills. Strong dedication to the development of customer-centric standards and solutions. COMPLEXITY/PROBLEM SOLVING: Proactively identifies and crafts solutions to use advanced technologies to address complex, interdependent problems resulting in increased student learning. Strong ability to establish consensus among IT professionals and instructional faculty from multiple departments in a collaborative style. Strong ability to solve complex, and often loosely defined problems in a time-sensitive, customer-oriented manner. Strong ability to work on one's own, as needed, to provide complex analysis on a time sensitive basis. Duties require non-routine analysis, research and follow-through. DISCRETION/LATITUDE/DECISION-MAKING: Requires making decisions in a constantly changing environment, and the ability to adapt and evolve those decisions as the situations change. Requires strong analytical skills and the ability to integrate technical solutions across multiple domains. Deals with a variety of complex issues that may require in-depth theoretical and functional knowledge. Duties are always performed under minimal supervision. RESPONSIBILITY/OVERSIGHT-FINANCIAL & SUPERVISORY: Responsible for proposing strategies and then follow-on tactical methods to create and sustain technical offerings to advance learning outcomes. Financial responsibility includes accountability for developing and working within a program Budget. Responsible for compensation, evaluation and goal setting for a diverse set of instructional technology team members managed by this position. Compensation, evaluation and goal setting for this position are managed by the Assistant Vice Chancellor for Research Computing and Learning Technologies. COMMUNICATIONS/INTERPERSONAL CONTACTS: Effectively builds collaborative relationships with a wide range of people who are globally located- UNC and ITS leadership, instructional faculty, peers in distributed units at UNC, external technical communities, and peers at other universities. Routinely resolves difference of opinion using tact and diplomacy, such as settling complaints or negotiating with customers. Resolution of issues may occasionally require actions beyond standard practices. Strong ability to discuss instructional goals and needs with faculty across multiple departments, identify technical challenges, propose technical solutions, and effectively communicate those to the instructors. Consistently demonstrates professional, team-oriented, positive, and approachable attitude/demeanor and discretion. Demonstrates sensitivity in handling confidential information. WORKING CONDITIONS/PHYSICAL EFFORT: Willingness to travel. Ability to work under stress. Work requires only minor physical exertion and/or physical strain. Work environment involves only infrequent exposure to disagreeable elements

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