Continuing Education Manager - Adult Basic Skills

New York City, New York (Manhattan) County
Mar 25, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10268

Regular/Temporary: Regular


Manages the Continuing Education Office and designs, develops, and implements instructional programs and activities, coordinating with other College support systems.

- Oversees the general operation of the Continuing Education Office; hires and manages staff; oversees registration, payments, and other office activities

- Designs and makes recommendations to Director for academic, outreach, general training, and certificate programs

- Develops and writes grant proposals

- Hires faculty and coordinates teaching schedules

- Observes classes, analyzes student evaluations, and performs faculty evaluations

- Orients new faculty and acts as liaison to resolve faculty issues

- Plans and implements advertising campaigns and designs marketing and other program materials

- Maintains financial information such as tuition payments, material costs, and faculty payroll

- Develops mailing lists and analyzes marketing strategies and student profiles

- Acts as a liaison between the Continuing Education Office and other internal and external units on co-operative and co-sponsored programs.

Job Title Name: Continuing Education Manager


Higher Education Associate




Reporting to the Executive Director of Adult Community Learning, the Manager of Adult Basic Skills is responsible for the development and management of a large and diverse array of noncredit Adult Basic Education (ABE), High School Equivalency (HSE), and ESOL programs for non-traditional adult students.

The successful candidate will manage the daily operations and activities of the Department and is responsible for developing and delivering high-quality program and classes throughout the year. The person in this role develops new sources of funding, effectively manages existing grants, and works closely with staff to ensure that the needs of the students and obligation to funders are met. He/she plans new programs; supervises full-time and part-time staff; evaluates current course offerings; observes classes; conducts formal staff evaluations; analyzes and reports outcomes; maintains quality student information; and manages the process for determining which programs to continue and how to improve classes and student outcomes. Within scope of available resources, s/he is responsible for coordinating student outreach, intake, registration, student services, student information systems, internal and external reporting, staff hiring, quality of instruction, and the achievement of all grant deliverables. 

LaGuardia Community College, located in Long Island City, Queens, was founded in 1971 as a bold experiment in opening the doors of higher education to all, and we proudly carry forward that legacy today. LaGuardia educates students through over 50 degree, certificate and continuing education programs, providing an inspiring place for students to achieve their dreams. Upon graduation, LaGuardia students' lives are transformed as family income increases by 17%, and students transfer to four-year colleges at three times the national average. Part of the City University of New York (CUNY), LaGuardia is a nationally recognized leader among community colleges for boundary-breaking success educating underserved students. At LaGuardia, we imagine new ideas, create new curricula and pioneer programs to make our community and our country stronger. Visit to learn more


Bachelor's Degree and six years' related experience.


Master's Degree in an appropriate field of study from an accredited institution preferred and a minimum of three (3) years of progressively responsible experience administering related adult basic education (ABE) and high school equivalency (HSE) programs with at least two (2) years in a managerial or supervisory capacity OR an equivalent professional record of successfully creating, leading, and administering related adult instructional programs, conducting needs analysis, designing curricula or administrative systems, and/or working with diverse adult populations. Also, significant experience authoring successful grant applications and managing all aspects of grant-funded programs.

The ideal candidate has significant experience managing education programs and effectively managing faculty, staff, and complex budgets in a public higher educational environment, including:
- Experience in establishing effective educational programs for adults and implementing operational systems and procedures
- Experience working in a supervisory capacity in an educational setting with diverse full-time and part-time staff members
- Ability to conceive, author, and market adult education programs consistent with state-of-the-art knowledge in the field and consistent with the requirements of grant sponsors
- Demonstrated knowledge of student information systems  and outcome analytics; ability to make data-driven program management decisions
- Proven track record in fund and grants development
- Ability to handle multiple projects in a team-based, fast-paced environment
- Experience designing and maintaining online, print, and social media tools for student communication, outreach, and program management
- Excellent oral and written communication skills
- Budget development and financial reporting expertise
- Excellent customer service and problem solving
- Computer proficiency including Microsoft Office, Word, Excel, and database systems


Commensurate with education and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Applications should be submitted on-line as follows:
1. Log in to CUNY Portal at
2. Navigate to Careers at CUNY located on the left sidebar
3. Search by Job Opening ID number
4. Click on the Apply Now button.

Current users of the site should access their establishment accounts; new users should click on the appropriate link to register.  Please attach a cover letter, resume, and the contact information for three professional references as one document in rtf, doc or pdf format.




CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI74649610