Counseling Services Specialist

Location
Los Altos, Santa Clara County / Los Altos Hills, Santa Clara County
Posted
Mar 24, 2014
Administrative Jobs
Student Affairs, Counseling


Foothill-De Anza Community College District

Counseling Services Specialist

Announcement #: 14-124
Campus: Foothill College
Required Documents: Resume
Number of Working Months: 12 months
Salary: $4,183.89 per month
Close Date: 4/14/14
Employment Duration: Full-Time

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

DEFINITION:
Under the direction of an assigned administrator, perform a variety of specialized administrative, matriculation, retention, transcript evaluation, degree audit, prerequisite challenge and student services duties in support of the Counseling Division. The Counseling Services Specialist serves in a lead capacity, prepares various reports, manages the degree audit system, makes determinations on prerequisite challenges and completes assigned projects; performs specialized duties in support of the primary functional area within the Counseling program.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:
Depending upon assignment, duties may include, but are not limited to, the following:
  1. Perform a variety of specialized administrative, matriculation, retention, transcript evaluation, degree audit, prerequisite challenges and student services duties in support of the Counseling Division.
  2. Review and evaluate student transcripts from other institutions and analyze prerequisite challenge forms and determine status (approved/denied).
  3. Coordinate the Early Alert program, provide appropriate referral and serve as liaison between academic faculty and Counseling.
  4. Perform individual review of student records to determine eligibility for certificates and AA/AS degrees, and CSU and IGETC certifications.
  5. Evaluate transfer coursework from domestic colleges and universities to determine course equivalency to clear major and GE requirements for degree and certificates as well as the CSU Breadth and IGETC certification.
  6. Prepare annual DegreeWorks program plans and identify and initiate modifications in accordance with changes in policy and regulation.
  7. Analyze and monitor DegreeWorks system to ensure data accuracy and proper functioning of program; research, troubleshoot and resolve functional and technical problems with degree audit system; provide ongoing training and technical support to DegreeWorks system users.
  8. Train and provide work direction to assigned student staff; assist in the hiring and evaluation process of student employees.
  9. Prepare and maintain a variety of records and reports related to Counseling, matriculation, degree audit and retention programs.
  10. Assist with development, preparation and presentation of information, through workshops both on-campus and at local area High Schools and community organizations, and through individual and group meetings with students; attend and conduct a variety of meetings, workshops, and conferences; market and promote campus programs and services.
  11. Assist in developing special events, in-services, classes and workshops for Counseling faculty and staff.
  12. Special projects as assigned.
  13. Perform related duties as assigned.
EMPLOYMENT STANDARDS:

Knowledge of:
  1. Applicable sections of the State Education Code and other related laws.
  2. Foothill College curriculum, policies and practices.
  3. Prerequisite requirements for all courses.
  4. Degree audit systems.
  5. CSU, UC and other community college systems.
  6. Methods and practices of program evaluation, data interpretation and report writing.
  7. Counseling program operations, policies and objectives.
  8. Public relations and customer service skills.
  9. Oral and written communication skills.
  10. Operation of a computer and assigned software.
  11. Record-keeping techniques.
  12. Interpersonal skills using tact, patience and courtesy.
Ability to:
  1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Perform a variety of specialized administrative, matriculation, retention, transcript evaluation, degree audit, prerequisite challenges and student services duties in support of the Counseling Division.
  3. Monitor and evaluate prerequisite challenges and transcripts.
  4. Develop and maintain database files and spread sheets.
  5. Maintain records and prepare reports.
  6. Determine academic eligibility based on supporting documentation.
  7. Operate a computer and other office equipment.
  8. Communicate effectively both orally and in writing.
  9. Establish and maintain cooperative and effective working relationships with others.
  10. Navigate through degree audit system and student records system and establish electronic record-keeping techniques.
  11. Analyze situations accurately and adopt an effective course of action.
  12. Plan and organize work.
  13. Meet timelines and deadlines.
  14. Work independently with little direction.
WORKING CONDITIONS:

Environment:
  1. Office environment.
  2. Constant interruptions.
  3. Driving a vehicle to conduct work.
Physical Abilities:
  1. Hearing and speaking to exchange information in person and on the telephone as well as making presentations.
  2. Dexterity of hands and fingers to operate a computer keyboard.
  3. Seeing to read various materials.
  4. Standing for extended periods of time.
  5. Bending at the waist, kneeling or crouching.
  6. Lifting, carrying, pushing or pulling objects up to 20 lbs.
MINIMUM QUALIFICATIONS:
  1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Any combination equivalent to an Associate’s degree preferably in social science or related field AND three (3) years of experience working with students, student records and transcripts and report development and writing.
APPLICATION PACKET:
  1. A District on-line application on https://ch.tbe.taleo.net/CH17/ats/careers/requisition.jsp?org=FHDA&cws=1&rid=916. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. A cover letter addressing the preferred qualifications for the position.
  3. A current resume of all work experience, formal education and training.
If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date.

CONDITIONS OF EMPLOYMENT:
Salary:
$4,183.89 (per month) plus benefits; Salary Grade: C1-46
Position: Full-Time, Permanent, 12-months per year
Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:
Employment Services
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, California 94022
(650) 949-6217

Email: employment@fhda.edu
http://www.fhda.edu

To apply, visit: https://ch.tbe.taleo.net/CH17/ats/careers/requisition.jsp?org=FHDA&cws=1&rid=916



jeid-193a63630a2c6538c0038fca63a2c0f0