Student Financial Aid Representative

Tallahassee, Leon County
Mar 22, 2014

Job ID: 37027

Full/Part Time: Full-Time

Regular/Temporary: Regular

Apply On Or Before: 03/28/2014

Office of Financial Aid

Anticipated Salary Range
This position will be filled at the Annual Salary of $20,780.75.

A high school diploma or equivalency and two years relevant experience or a combination of post high school education and experience equal to two years. Excellent verbal and written skills as well as customer service experience. Computer experience to include Microsoft Suite or comparable software.

Background Check Requirements
This position requires successful completion of a criminal history background check to include fingerprinting.

Confidentiality Policy
This position requires compliance with University confidentiality policies.

Ability to establish and maintain effective working relationships. Ability to prioritize, organize and perform multiple work assignments simultaneously and meet project deadlines. Ability to utilize problem solving skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Previous experience working in an office setting and ability to work in a fast-paced environment. Knowledge of financial aid resources available to students and skilled in public speaking.

Schedule is Monday - Friday, 8:00am - 5:00pm.

Responsible for providing counseling services on Student Financial Aid: Provides counseling to students, parents, university staff and others on the Financial Aid processes and awards, via the information desk, telephone, email and workshops. Advises if additional information is necessary to facilitate the evaluating and awarding process. Analyzes and evaluates student financial aid data on file to determine if file is complete. Researches, corrects and determines award amounts.

Veteran's Preference
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. For additional information on Veterans' Preference visit

IMPORTANT: In order to claim Veterans' Preference, applicants must attach/upload a DD-214 (and other documentation as applicable) with their online application.

Pay Plan
This is an USPS (University Support Personnel System) position.

How To Apply
If qualified and interested in a specific vacancy as advertised, apply to Florida State University at

Applicants are required to complete the online application with all applicable information. Applications must include work history and all education details (if applicable) even if attaching a resume.

Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be viewed at:

Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.PI74523010