Website Manager

New Haven, New Haven County
Mar 19, 2014
Administrative Jobs
Technology, IT Support & Training
STARS Requisition number 24718BR

Department Change Leadership and Com

University Job Title Website Manager

Bargaining Unit None

Job Category Managerial & Professional

Type of Employment Full Time

Duration Type Regular

Salary Grade P5

Work Location Central Campus

Worksite Address 25 SP

Work Week Standard (M-F equal number of hours per day)

Position Focus: Working under the direction of the Director of Web Services, Change Leadership and Communications (CLC), provides the university's Finance and Business Operations (FBO) units with the technical and operational Web strategy and support to effectively advance FBO objectives.

Principal Responsibilities
1. Leads and serves as project manager for projects developing websites, conceptualizing new initiatives, planning and implementing website structure, user interface, technical documentation, and graphic elements.
2. Directs the work of designers, technologists and trainers to develop websites. Oversees distributed content and subject matter experts and creates a cohesive team environment.
3. Manages network of content contributors across multiple departments to ensure accuracy, consistency, and elimination of duplicative content.
4. Provides quality management to assure accuracy and consistency.
5. Monitors website search engine entries,Google analytics, create reports for leadership and reorganize content appropriately.
6. Monitors and manages requests for website changes and associated social media.
7. Represents ITS on committees and project teams.
8. Defines and writes procedures, facilitates and supports business process change related to managing and maintaining website content.
9. Ensures content is technically accurate and written in an approachable style.
10. May perform other duties as assigned.Required Education and Experience
Bachelor's Degree in a related field and seven years of related work experience or an equivalent combination of education and experience.

Required Skill/Ability 1: Expert in MS Office, browser compatibility, information architecture and web development (Dreamweaver, Drupal, XHTML, Javascript, Cascading Style Sheets; PHP preferred).

Required Skill/Ability 2: Thorough knowledge of information architecture and of maintaining high-quality, information-rich web sites.

Required Skill/Ability 3: Ability to collaborate, gain and maintain trust. Excellent customer service, problem-solving, and teamwork skills.

Required Skill/Ability 4: Demonstrated ability to understand clients' needs, recommend, design and develop collaborative solutions, and formulate communications accordingly.

Required Skill/Ability 5: Strong knowledge of principles of graphic and visual design. Proficiency in Photoshop, Illustrator, 8. Demonstrated ability to juggle many tasks simultaneously, calmly and on deadline, even under pressure.

Preferred Education, Experience and Skills: Bachelor's Degree in a related field and seven to twelve year's of experience in a related position within higher education IT; or equivalent combination of experience and education. Demonstrated experience in web development and publishing.

Weekend Hours Required? Occasional

Evening Hours Required? Occasional

Drug Screen No

Health Screening No

Background Check Requirements All external candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle and credit checks based on the position description and job requirements. All offers are contingent on successful completion of a background check. Please visit for additional information on the background check requirements and process.

Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Yale University is an affirmative action/equal opportunity employer. Yale values diversity in its faculty, staff, and students and strongly encourages applications from women and members of underrepresented minority groups.