Director of Assessment

Springfield, Hampden County
Mar 17, 2014
GENERAL STATEMENT OF DUTIES: Springfield Technical Community College seeks applicants for the position of Director of Assessment. The person filling this position will provide leadership and support in our efforts to collect and use timely information about student learning and will ensure that assessment results are used to inform effective and innovative teaching and student-support efforts, and to ultimately advance student success at the institution-, program-, department-, and course-levels. To accomplish this, the Assessment Director should have a command of the literature on higher education assessment and be able to provide expertise in the development of assessment techniques and rubrics appropriate to the given student learning outcome level. The Director should have strong skills in survey development and software use as well as have the ability to collect relevant data from students directly through focus groups, structured interviews, and surveys. The Director, in collaboration with the part-time Assessment Coordinator, will be able to develop and deliver workshops on assessment techniques for academic and support departments, software-based survey development and delivery, assessment data analysis and use, and rubric use and norming sessions. The Director will also support the faculty engaged in assessment work for departments undergoing external accreditation. SAMPLE OF DUTIES: Under the supervision of the Dean of Institutional Effectiveness, the Director of Assessment: 1. contributes to the development of ongoing and systematic assessment processes to support a culture of inquiry, improvement, and data-driven decision making; 2. works directly with faculty, staff, and administrators to define learning/success outcomes and to design direct and indirect assessments to contribute to improved student success; 3. develops and coordinates assessment of non-academic operations of the college as part of overall institutional effectiveness processes; 4. creates or identifies qualitative assessment instruments (e.g., surveys, interviews, focus groups) for gathering data to inform the assessment and Institutional Effectiveness processes at all levels; 5. develops a schedule of student surveys and coordinates the administration of institutional survey instruments (e.g. graduating student survey) including entrance, exit, graduate, employer, and transfer surveys; 6. identifies, coordinates, and maintains appropriate assessment information systems and records in support of student learning assessment; 7. coordinates and assists departments conducting internal program review and external accreditation; 8. liaisons with national, regional, state, and local organizations and boards promoting and supporting assessment; 9. participates in and stays informed of Massachusetts’s Vision Project assessment initiatives and groups, and helps integrate LEAP learning outcomes and rubrics into assessment work where appropriate; 10. collaborates with Institutional Research, Academic Affairs, Information Technology, Professional Development, and various other support services to achieve assessment goals; 11. supervises and guides the work of a PT Assessment Coordinator to develop relevant professional development opportunities; and 12. performs other duties as assigned by the Dean of Institutional Effectiveness. MINIMUM QUALIFICATIONS: •MA/MS in social sciences, education, research/statistics, qualitative analysis, or related field. •At least three years of progressively responsible experience carrying out assessment of student learning outcomes and conducting applied or action research or at least three years of college teaching that includes demonstrable development and innovative use of course and program learning outcomes and assessment measures as well as participation in institution-wide assessment. •Demonstrated knowledge in qualitative and quantitative research methods and design (including surveys, focus groups, and interviews), survey design, sampling methods, and survey software (Qualtrics highly preferred). •Superior written and oral communication skills, with the ability to synthesize and translate complex data into clear and meaningful information for a variety of audiences. •Demonstrated ability to work both collaboratively and independently as well as relate to a wide diversity of faculty, staff, and students. •Proficiency with data analysis software (SPSS preferred) and Microsoft Office products (particularly Excel and Access). •Experience supervising employees and managing collaborative working groups. PREFERRED QUALIFICATIONS: •PhD in social sciences, education, research/statistics, qualitative analysis, or related field and five years of experience in assessment of student learning outcomes and conducting applied or action research or five years of college teaching with extensive assessment experience at all academic levels. •Professional experience in a higher education setting including successful classroom teaching experience is very strongly preferred. •Experience with assessment tracking software and/or e-portfolio systems. •Community college experience and commitment to the community college mission. •Experience with program review processes as well as regional and/or professional accreditation agencies. •Familiarity with the policies and practices of assessment and institutional effectiveness as outlined by New England Association of Schools and Colleges (NEASC). SALARY: $73,200-$77,000 – Commensurate with qualifications and experience. This is a State-funded, full-time benefited position START DATE: May 5, 2014 APPLY TO: All applicants must apply online at In addition to a CV/resume, applicants must provide a cover letter clearly describing how their experience qualifies them for the position. If you need assistance, please contact the Human Resource Office at 413-755-4361 CLOSING DATE: April 4, 2014 or until filled. Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunity Commission or the United States Department of Education’s Office for Civil Rights.