Job Description To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Analyzes requirements for computer systems and programs, constructs workflow charts and diagrams, studies system capabilities, and writes specifications. 2) Analyzes needs, investigates alternative solutions, develops recommendations for solutions, and implements or coordinates implementation of solutions. 3) Analyzes and documents current business processes and develops recommendations for improvements. Performs analysis of business and user needs, documents requirements, and revises existing system logic difficulties as necessary. 4) Formulates and defines system scopes and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. 5) Serves as the Enrollment Services Division's liaison with the Information Technology Division. Participates in the enterprise systems governance process. 6) Serves as liaison to Institutional Effectiveness department. 7) Serves as liaison to technology teams, support teams, and academic units. 8) Recommends controls by identifying problems and writing improved procedures. 9) Works collaboratively with campus departments. 10) Prepares technical reports by collecting, analyzing, and summarizing information and trends. 11) Monitors project progress by tracking activities, resolving problems, publishing progress reports, and recommending actions. 12) Creates and manages documentation of technical projects and programs. 13) Leads and participates in systems testing for relevant Colleague modules, Hobsons, or other systems as required. 14) Works assigned schedule, exhibits regular and predictable attendance, and works as required to meet workload demands. 15) Performs other related duties as required. Required education/experience An appropriate combination of education, training, course work, and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. Minimum qualifications for this position are: Bachelor's Degree in a related field. Knowledge, Skills, & Abilities Knowledge of: Institutional Research practices, college data systems. Skill in: database and data analysis software such as MS Access and Excel, MS Reporting Services, SPSS, and SAS; verbal and written communications, with excellent quantitative and writing verbal and written communications; data presentation, planning, scheduling, and organizing work; application of job software programs; coordinating program functions. Ability to: orally present and communicate effectively, including the ability to communicate complex data and statistical information to a variety of audiences; demonstrate achievement of accuracy in data and attention to detail; develop and maintain effective working relationships with associates, supervisors, job contacts, and general public; collect data, establish facts, and draw valid conclusions; maintain accurate and complete work records. Preferred Qualifications Training/Certifications Required State Motor Vehicle Operator's License or demonstrable ability to gain access to worksite(s).