Research Analyst I - Institutional Research & Assessment

Philadelphia, Philadelphia County
Mar 10, 2014
This Research Analyst I position in the Office of Institutional Research and Assessment will be part of the Assessment and Evaluation team. Under general direction, this position manages the administration of internal surveys, analysis of survey data, and production of narrative and graphical reports and presentations used to inform planning and decision making, assessment of student learning and aspects of institutional effectiveness. The Research Analyst works with highly sensitive/confidential student and faculty data, including student survey data, demographics, and GPA's, as well as faculty evaluation data. Responsibilities include managing all phases of university survey administration, including but not limited to: development of survey instruments, determination of methodologies of data collection, marketing and publicity, communication to key stakeholders and selection of the population sample. Responsibilities also include the compilation, validation, management and analysis of the survey data and the summarization of survey results to produce reports and presentations tailored to target audiences. The Research Analyst will be responsible for maintaining a database and other records of university surveys, including a calendar of survey activity. The incumbent will respond to ad-hoc requests for survey information, research and/or data and provide support and guidance to university constituents on survey design, development and administration (paper-based and electronic). Additionally, the Research Analyst will assist in developing systems for data collection and statistical analysis; conduct and summarize background research (ex: literature reviews, benchmarking, internet searches); and provide support, communication and content organization for the institutional survey committee. The Research Analyst will train and supervise graduate and undergraduate student workers and perform other duties as assigned. Job Requirements Required Education and Experience: Bachelor's degree in social sciences, statistics, educational research or related field and at least three years of directly related experience. An equivalent combination of education and experience may be considered. Required Skills and Abilities: *Demonstrated ability to work with internal university survey data and maintain confidentiality of sensitive information. *Strong data management skills including the ability to manage large data sets. *Demonstrated ability to work with relational databases, SPSS (or SAS) and web application programs. *Strong statistical and analytical skillset. *Excellent organizational skills and attention to detail. *Excellent oral and written communication skills with the proven ability to write effectively without the need of an external editor. *Strong customer service skills, along with the ability to interact with a diverse group of students, faculty, and staff. *Ability to work independently, as well as part of a team, in a fast paced environment. *Advanced proficiency in Microsoft Office Suite and other applications software. Preferred: *Master's degree in social sciences, statistics, educational research, or related field. *Experience working with Banner (or other student information / ERP systems.). *Experience working with internal university survey data. *Experience working in an Institutional Research office. Applicants must submit a cover letter and resume for consideration. Please visit our website at, scroll to the bottom of the page and click on Careers @ Temple. Please reference TU-17598. AA, EOE, m/f/d/v.