Orientation and Outreach Coordinator

Fremont, Alameda County
Mar 10, 2014

Orientation and Outreach Coordinator
Ohlone College

12 month, 100%, Classified Position, Categorically Funded
APPLICATION DEADLINE: Friday, April 4, 2014 at 5:00 PM
Salary Range 38: $48,802 - $62,112 annually

(Job description pending union approval)

Under direct supervision of the Dean of Counseling, to perform a variety of specialized duties in support of the student services area. Will require some evening, weekend, or off-campus work.

The ideal candidate for this position will have:
• Strong work ethic and ability to prioritize multiple tasks and follow through in a timely manner;
• Experience with planning and organizing special events;
• Knowledge and understanding of student development and student services;
• Excellent listening, strong written and verbal communication skills;
• A strong student-focus, and an ability to enthusiastically and effectively assist students individually and in groups;
• Ability to plan, oversee and evaluate year-round student orientation program;
• Ability to supervise, train and guide student peer mentors;
• Ability to communicate and access information through the internet and social media;
• Ability to work closely and collaborate with the high school administrators and staff as well as college administrators, faculty and staff;
• Proficiency in MS Office suite as well as ability to learn software and database programs;
• Willingness to drive to off-campus sites;
• Awareness of on-campus and community resources;
• Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions; 
• The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.

This classification is distinguished from other classified positions with its broader responsibility for coordination in a variety of duties. This paraprofessional classification is the primary coordinator in the areas of communication with local high schools and the community, outreach and orientation events, and the Peer Mentor Program. This position requires extensive public contact with students, staff, other educational institutions, community and business representatives, and the general public, for the purpose of exchanging information about Ohlone Community College with the goal of increasing student enrollment and providing a positive orientation experience for in-coming students. A high degree of independent judgment and creativity is required to adequately represent the District, and to coordinate the orientation and outreach programs and services. Incumbents will have a central understanding of student recruitment, enrollment requirements, and the area of student services. Incumbents are expected to exercise thorough knowledge and skills within assigned subject matter or program areas, and adapt assistance provided to special population groups or learning needs. This classification may assign, direct and supervise the work of students.

Exercises supervision over a limited number of student employees.

ESSENTIAL DUTIES: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title.
• Maintain relationships and ongoing communication with local high schools (administrators, counselors and career specialists).
• Support Ohlone College staff/faculty to provide recruitment information at various off-campus events.
• Coordinate outreach to local high schools by scheduling/planning high school visits, application workshops and campus tours; plan Ohlone’s annual High School Conference and serve as the campus liaison for the Fremont/Newark College Night.
• Coordinate all aspects of the Orientation Program in consultation with Counseling Faculty including: Freshman Orientation Days, on and off-site orientations, parent orientation and Welcome Days; and scheduling counselors and Peer Mentors as required for these activities.
• Conduct orientations for new students.
• Coordinate the Peer Mentor Program by overseeing the selection, hiring, training and scheduling of all of the Peer Mentors.
• Coordinate all on-campus tours for potential students.
• Oversee and coordinate with web team and consult with the Counseling Faculty to update Ohlone webpages relating to orientation, outreach and the Peer Mentor program.
• Conduct ongoing assessment, research and program review in consultation with the Counseling faculty for orientation, outreach and Peer Mentor programs.
• Work with Admissions, the Counseling Department and IT staff to insure that orientation data (including, but not limited to, participation and/or exemption, and completion of initial Education Plan) is properly uploaded into ERP system.
• Research, develop and maintain specialized statistical and operational reports.
• Respond to in-person and email inquiries regarding orientation and outreach programs, and direct to individuals and departments as appropriate.
• Answer phone line and respond to voicemails.

Perform related duties and responsibilities as required.

Possession of, or ability to obtain, a valid California driver's license and have a satisfactory driving record.

ILLUSTRATIVE EDUCATION AND EXPERIENCE: A typical way to obtain the above knowledge and skill is a combination of education and experience equivalent to

Education: A Bachelor’s degree or equivalent, preferably in a field applicable to Higher Education or other related fields.

Experience: Minimum of three years professional experience in college student affairs.

JOB RELATED QUALIFICATIONS: The following knowledge, skills, and abilities are expected to be at an advanced and greater complex level for this position.

Knowledge of:
• Student development theory;
• Developing and implementing student support programs;
• Large-scale event planning;
• College educational programs and courses of study;
• Programs and processes related to enrollment in higher education institutions;
• Effective recruitment, and retention tools and strategies;
• Techniques of advising, interviewing, decision making;
• Modern office procedures;
• Principles of training;
• English usage, spelling, grammar and punctuation;
• Principles of data collection and report preparation;
• MS Office, Internet research and social media.

Ability to:
• Develop relationships with various constituent groups;
• Communicate clearly and concisely, both orally and in writing;
• Coordinate the activities of an effective program;
• Interpret and explain program and College policies and procedures;
• Respond to requests and inquiries from the public;
• Deliver presentations;
• Plan, organize, and execute program activities;
• Carry out tasks in the absence of supervision;
• Be creative, adaptable, and open to new ideas in a changing environment;
• Keep statistical records;
• Prepare clear and concise reports;
• Establish, maintain, and foster positive and harmonious working relationships with those contacted with in the course of work.

Skills to:
Operate modern office equipment including computer equipment and software including database programs.

The physical abilities involved in the performance of essential duties are:
• Ability to work in standard office environment, travel to off-sites, and perform light physical lifting/moving.
• Will require some evening, weekend, or off-campus work.

• Medical, dental, vision, life insurance, EAP and LTD
• Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA) 
• Contribution to O.A.S.D.I. (Social Security)
• Paid vacation
• Paid sick leave
• Paid holidays and district-paid floating personal days
• Summer 4/10 schedule (Fridays off)
• Longevity pay step increase based on your years of service
• IRS Section 125 Flexible Medical Spending Plan
• 457(b) Deferred Compensation Plan (employee contributes)
• 403(b) Tax Shelter Annuity Plan (employee contributes)
*Benefits will be prorated for positions less than 100%

Application packets must be submitted to the Human Resources Office by 5:00 p.m. on Friday, April 4, 2014. The College reserves the right to modify, rescind or re-advertise this recruitment at any time.

• Completed Ohlone College application form. NOTE: An Ohlone Classified Application must be submitted and may be obtained from our website athttp://www.ohlonejobs.com.
• Cover Letter
• Current Resume
• List of at least three Professional References including name, position, organization, phone number, email and their relationship to you.; Please do not submit letters of reference at this time.
• A written response to the following prompt.  The response should be no longer than one page:

What does it mean to have a commitment to diversity, and how would you apply this commitment as you plan and oversee your outreach responsibilities?

Materials submitted with your application will be considered for this opening only. All material submitted becomes District property and will not be returned. Incomplete application packets will not be considered.

Forward your completed application and other required documents to:

Ohlone College, Human Resources Office
43600 Mission Boulevard
Fremont, CA 94539
Attn: Jennifer Druley, Senior HR Specialist

The District
The mission of Ohlone College is to serve the community by offering instruction for basic skills, career entry, university The mission of Ohlone College is to serve the community by offering instruction for basic skills, career entry, university transfer, economic development, and personal enrichment for all who can benefit from our instruction in an environment where student learning success is highly valued, supported, and continually assessed. Ohlone College is a multi-campus single college district, serving the cities of Fremont, Newark and Union City located in the southeast area of San Francisco Bay. Enrollment is 12,000 per semester. The student population and surrounding communities represent a highly diverse population. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historic Mission San Jose. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

Equal Opportunity Employer
Ohlone Community College believes in a close relationship among students, faculty, staff, and community. The District is strongly committed to achieving staff diversity and has made a commitment to the principles of equal opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, gender, ethnicity, national origin, ancestry, age, religion, marital status, disability, sexual orientation or disabled veteran status in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants. If you are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.