Academic Advising Manager - New Student Center

New York City, New York (Manhattan) County
Mar 09, 2014
Administrative Jobs
Student Affairs, Academic Advising
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 9610

Regular/Temporary: Regular


Manages the development and operations of academic counseling services.

- Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning

- Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students

- Works with academic departments to develop faculty advisement components

- Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention

- Develops workshops and other training to utilize advising technologies

- Oversees the development of advisement brochures and sample study programs

- Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements

- Organizes and facilitates ongoing training on use of advising technologies

- May manage professional and clerical staff; may monitor unit budget

- Performs related duties as assigned.

Job Title Name:  Academic Advising Manager


Higher Education Associate




The Manager of Academic Advising oversees campus-wide academic advising initiatives and the Advising office.  This position is charged with the coordination, oversight, and assessment of undergraduate advising programs and practices in order to ensure quality academic advising for all students. The manager will develop and implement a comprehensive plan for academic advising grounded in best practices and research in advising, retention, and student success. This position reports to the Vice President of Enrollment Management.
- Develop, oversee, and asses the delivery of academic advising services provided by the Advising Office to undergraduate students.
- Develop, organize, and support a comprehensive training program for faculty advisors in collaboration with academic deans.
- Implement ongoing assessment of advising with a view to continually improving its effectiveness and enhancing student experience and satisfaction.
- Maintain, update, and disseminate resources that facilitate students awareness and understanding of their academic standing and progress.
- Organize and coordinate first-year student advising in collaboration with colleges first year program.
- Supervise and evaluate a growing team of advisors.


Bachelor's degree and six years' related experience required.


Higher education work experience is preferred.  Must have a proven ability to interact effectively with diverse individuals, groups, agencies, and constituencies.  The successful candidate will have a track record of acting with integrity and exercising discretion on sensitive matters. Excellent oral and written communication skills are essential.


Salary is commensurate with education and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information.


Applications will be accepted until the position is filled.  Review of resumes begins 12/26/13.


CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.