Employee Relations Specialist

Washington D.C., United States
Feb 28, 2014
Job Location Old Main - 1922 F St NW - FB0122
Campus Location: Foggy Bottom
Division/Vice President: Provost and Executive Vice President for Academic Affairs (AA)
College/School/Department: Not Applicable

Internal Applicants Only? No
Position Type: Administrative/Professional
Posting Number: Staff - 003241
Working Title: Employee Relations Specialist
Full-Time/Part-Time: Part-Time
Work Schedule: M-F
Total Hours Per Week: 20
Pay Grade: 21
Recruitment Salary Range: Commensurate with experience
Required Licenses/Certifications and other Specific Requirements: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, Sex Offender Registry Search, and Prior Employment Verification
If other was selected above, or there are special requirements, please explain.
If temporary, grant funded or limited term appointment, position funded until:
Telework: No
Job Open Date: 02/27/2014
Job Close Date:
Open Until Filled: Yes
Applicant Review Will Commence On:

Ad Statement:

Founded in 1821, GW is the largest institution of higher education in the District of Columbia, to include ten academic units, with a full-time equivalent enrollment of a little over 20,000 students and approximately 11,000 full-time and part-time employees (faculty and staff). The George Washington University is a community dedicated to learning, communication,respect, service and teamwork. As one of the largest private employers in the District of Columbia, the university seeks employees who support the teaching, research, and public service mission of the university.

Job Description Summary:

The Employee Relations Specialist will conduct inquires into general and discrimination claims raised in EEO complaints. The investigator must serve as an unbiased fact gatherer, identifying and securing information through interviewing witnesses, as well as the collection and review of written records. The investigator will research, review and become familiar with applicable policies and procedures. The investigator must be able to independently develop an investigative plan to include determination of individuals to be interviewed, appropriate questions for interviewees, and documents to be reviewed. The investigator must use discretion, display sound judgment and ensure confidentiality in handling case matters. The investigator will create and maintain accurate, detailed records of interviews. This requires accurate transcription that covers all pertinent issues. The investigator will prepare objective comprehensive reports that integrate and analyze information gathered during an investigation. The investigator will perform documented comparative analyses for the use of the Associate Provost. The investigtor will be responsible for organizing and updating EEO files; both electronic and paper.

Minimum Qualifications:

Bachelor’s degree in an appropriate area of specialization plus five years of relevant professional experience. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Desired Qualifications:

Evidence of the ability to develop a high degree of personal credibility with administrators and faculty.

Demonstrated ability to exercise sound judgment and decision making.

Demonstrated excellent fact-finding and analysis skills.

Excellent organizational skills.

Excellent verbal and written communication skills.

Ability to understand and communicate EEO issues and solutions.

Proficiency in Microsoft Office Suite.

Ability to work well under pressure and tight deadlines

Strong knowledge of federal, state, and local EEO laws, regulations, and compliance obligations preferred.

Prior Human Resources experience; Human Resources experience in a higher education environment is preferred.

Experience in resolving complex employee relations matters and conflict resolution preferred.

Demonstrated excellent keyboarding skills to facilitate taking comprehensive notes via computer in real time during interviews.

Prior experience with BANNER and Datamart desirable.

Special Instructions to Applicants:

This is a part-time position.

Please include a cover letter outlining your educational background, training/professional development and relevant work experience. Cover letter is required. Complete contact information for three professional references is required

Applicants may be asked to participate in a telephone interview.

Job Duties
  • Investigations Processes

    Develop an investigative plan to include determination of: individuals to be interviewed, questions to be asked and documents to be reviewed. Ability to adjust the investigative plan in light of new information.

    Serve as an unbiased fact gatherer, identifying and securing information through interviews of witnesses as assigned and collection and review of written records, applicable polices and procedures.

    Conduct inquiries into general claims or discrimination claims raised in EEO complaints by way of telephonic or in-person investigative interviews, including listening to and making written records of statements from complainants, witnesses and others, assuring an accurate and complete transcription, covering all pertinent issues, asking questions to gain clarification.

  • Report Generation

    Export and import data between various systems on a regular basis in order to facilitate an online learning module.

    Identify and correct inaccuracies as outlined in system generated error reports.

    Integrate and analyze information gathered during an investigation in order to prepare an objective report, ensuring all accepted issues are addressed, scope and depth of investigation are sufficient and facts are adequately substantiated.

    Compile information into an electronic investigative file which will be used to enable Associate Provost to make final decisions.

    Draft an analytical report, including a documented comparative analysis as applicable, for use by the Associate Provost in making a final decision.

  • Record Keeping

    Organize and update EEO record keeping – paper and electronic files.

  • Other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning additional responsibilities that are logically related to the position.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree?
    • Yes
    • No
  2. * Do you have experience working in human resources?
    • Yes
    • No
  3. * If you have experience in human resources, how many years do you have and please describe your experience working in human resources.

    (Open Ended Question)

  4. * Do you have experience working in a higher education institution?
    • Yes
    • No
  5. * Please explain how your past work experiences or education has prepared you to assume the role.

    (Open Ended Question)

  6. * Please describe your knowledge of federal, state and EEO laws, regulations and compliance obligations?

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Names and Contact Information for References
Optional Documents

The George Washington University is an Equal Opportunity/Equal Access/Affirmative Action institution.