TRAINING COORDINATOR/TRAINER, IS&T Educational Tech, Training & Outreach (1160/B2614*)
Design, develop, coordinate, deliver and assess technical training programs for Boston University's employee community (faculty and staff) and the student community as needed. Work with stakeholders to identify training needs and interface with both internal and external resources to source and deliver required training. Responsible for facilitating the design, development and delivery of training materials and will oversee course schedules and room reservations. Oversee use of the tutorial registration system and handle related tasks such as notifications and wait lists. This position will also collaborate with Desktop Services and other departments as needed to maintain usability and enhancements for the training facilities and will be responsible for reporting on training activity and effectiveness over time.Experience Required:
B.A./B.S., Masters Degree preferred, strong technical skills, excellent customer services and interpersonal skills and three to five years of related experience.