Student Disability Services Director

New York City, New York (Manhattan) County
Feb 26, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 9186

Regular/Temporary: Regular


Provides administrative oversight, visionary leadership and broad direction for all aspects of a unit supporting students with special needs. 

- Develops a comprehensive program serving students with disabilities to ensure their retention and academic success

- Serves as the primary resource related to campus student disability issues and works collaboratively to identify, facilitate, and implement a vast array of student support services

- Ensures compliance with applicable laws, regulations, and policies

- Manages program and administrative support staff, including professionals such as Sign Language Interpreters and Disability Accommodations specialists

- Prepares long- and short- range plans and budgets, and monitors and reports performance related to goals

- Develops and implements program assessment plan to evaluate program delivery of services, student learning outcomes, and student satisfaction

- Generates campus-wide programming for students with disabilities and to increase sensitivity throughout the college community

- May manage other student affairs programs serving a variety of student communities

- Performs related duties as assigned.

Job Title Name:  Student Disability Services Director


Higher Education Officer




The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 270,000 adult, continuing and professional education students at 24 campuses across New York City.

The University is an integrated system of senior and community colleges, graduate and professional schools, research centers, institutes, and consortia. From certificate courses to Ph.D. programs, CUNY offers postsecondary learning to students of all backgrounds. It provides the city with graduates trained for high-demand positions in the sciences, technology, mathematics, teaching, nursing and other fields. As CUNY has grown, the University also has strengthened its mission as a premier research institution, building an array of modern facilities and expanding the ranks of its world-class faculty. Throughout its history, the University has been an integral part of the city and state through partnerships with public schools, economic development initiatives, immigration aid and financial advice services and other community outreach programs. Today, CUNY faculty and staff members continue to benefit New York City - as well as the entire nation - by serving as policy experts to business and government and advisers to nonprofit institutions, civic organizations, and community groups. Students, too, are strongly encouraged to experience the cultural, educational and community-based opportunities of the five boroughs, through a network of internships and fellowships, to embracing the city as their campus.

The Division of Student Affairs provides student services within the following offices: the Career & Scholarship Center; Center for the Arts; Children's Center; Counseling Center; Health and Wellness Services; CSI Association; New Student Orientation & Residence Life; Liberty Partnerships Program; Office of Access and Success Programs; Student Life; SEEK; Student Veterans Services; COPE; and the Center for Student Accessibility.

The mission of the College of Staten Island's Center for Student Accessibility (CSA), is to facilitate reasonable accommodations for students with documented disabilities ensuring equal access to academic and co-curricular programming in compliance with the Rehabilitation Act of 1973, the Americans with Disabilities Act, 1990, and its Amendment Acts of 2008. The Center provides services and support for over 700 students with disabilities. There are over 80 students at the College of Staten Island on the Autism Spectrum, which is the highest student population in CUNY. 

Reporting to the Vice President for Student Affairs, the Director of the Center for Student Accessibility will provide expert knowledge, leadership, and management skills in the following areas:
- Develops and implements a comprehensive program designed to recruit, retain, and assist students with disabilities in meeting their academic goals and reaching their optimum academic success.
- Provides management oversight for the Center for Student Accessibility, the Multi-Media Regional Center, and the Resource Center for the deaf and hard of hearing.
- Hires, trains, and ensures professional development opportunities for staff members while following institutional personnel policies.
- Supervises a staff of 49 to include a LEADS Counselor and Assistant Director as well as full-time and part-time professional and administrative staff.
- Manages a multi-sourced departmental budget.
- Collects, verifies, and maintains disability documentation; conducts student intake interviews communicating the accommodation process and availability of campus resources; reviews and responds to accommodation requests as per CUNY Documentation Guidelines.
- Leads a comprehensive assessment plan to assess Center effectiveness and student satisfaction.
- Works closely with a broad base of internal and external constituents to provide education, training and technical assistance regarding student disability trends and issues, accommodation needs and requirements, and appropriate services and support for students with disabilities.
- Establishes partnerships, especially with faculty, to explore grant funding opportunities to expand services and programs for the Center.
- Promotes a sense of community by chairing and/or participating as an active and/or ex-officio member of various division and university-wide committees.
- Actively participates in College initiatives related to diversity and pluralism.


Bachelor's degree and eight years' related experience required


Master's degree in rehabilitation, special education, counseling, social work, higher education, or related discipline. Demonstrated experience in working with college age students with disabilities. Experience with assessment practices and student learning outcomes highly preferred.

Demonstrated competency in the following:
- Knowledge of Section 504 of the Rehabilitation Act and the ADA
- Budget management
- Supervision of staff
- Organizational skills
- Communication skills, including public speaking


Commensurate with experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, please go to; select "Employment", "Search Job Listings," "More Options to Search for CUNY Jobs," then enter the Job ID# in the "Job Opening ID" field. Cover letter, resume, and additional supporting documents for candidacy must be submitted as one file.



April 26, 2014
**Previous applicants need not reapply**


CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.