Financial Aid Supervisor

Briones, Contra Costa County / Martinez, Contra Costa County / Pacheco, Contra Costa County
Feb 10, 2014

Contra Costa Community College District

Financial Aid Supervisor

Recruitment Type:
Open (Internal and External applicants)

Special Instructions to Applicants
If you do not possess the required educational degree and are applying under the equivalency process, you bear the responsibility for submitting an equivalency form in the attachment section of the employment application. Please click on the link below to download the form.
Note: New employees will be placed at the first step which is 6,642 per month,second step $6,979 per month or third step at $7,332 per month (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $8,092 per month is reached on the salary schedule.

Posting Number

# of Openings


$6,642 - $8,092 per month

Position Status

Overtime Status
Exempt (not eligible)


# of Hours Scheduled Per Week

Work Schedule By Day and Work Hours
Monday – Friday, 8am – 5pm

Shift Differential %

# of Months

Furlough Dates

EEO Job Category

Employee Group

L1030-Financial Aid Office

Position Definition
Under direction of a higher level manager, supervises the day-to-day operations and staff of the Financial Aid Department. This includes organizing and coordinating work-flow and schedules, monitoring quantitative and qualitative output, and implementing new regulations and procedures, as well as complying with existing state and federal Financial Aid regulations.

Examples of Duties/Essential Functions
Duties/essential functions may include, but not be limited to, the following:

  • Analyzes student financial need; determines federal, state and local aid eligibility; monitors manual and automated functions; awards grants, loans, work-study and scholarships; advises students; maintains records and files; oversees student emergency loan processing; other related work as required.

  • Interprets, applies and communicates laws, rules, regulations relevant to financial aid, District policies and procedures, and collective bargaining procedures.

  • Organizes, assigns, schedules, and reviews the work of assigned staff.

  • Assists in the monitoring, control, and maintenance of Datatel Colleague and other computer systems relevant to Financial Aid processing including NSLDS, COD, FAACCESS, FISAP, Web Grants, etc.

  • Develops, implements, and monitors operational procedures.

  • Acts on the behalf of the supervising manager in his/her absence.

  • Conducts formal student expense budget research to establish annual local costs for food, housing, clothing, and other factors, and reports these to relevant agencies and entities.

  • Compiles data and writes periodic or special reports as required needed by federal, state or local authorities; participates in the college’s program review process.

  • Supervises and evaluates classified staff and student employees.

  • Designs, develops and publishes consumer information, including handbooks, notices, fliers, posters and public presentations.

  • Hears student appeals and grievances and takes appropriate action.

  • Attends and participates in professional development and training including seminars, conferences, workshops, and other meetings concerned with financial aid or related issues.

  • Acts as a liaison with campus departments, federal, state or local agencies as required.

  • Coordinates outreach to area high schools, community agencies, on-campus classes, and other organizations.

  • Assists with the dissemination of campus-wide educational information related to financial aid rules and regulations; co-facilitates meetings with college stakeholders as needed.

  • Serves on campus and district committees as assigned.

  • Assists with the oversight of program budgets including campus-based aid and BFAP allocation.

  • Performs other related duties.

Minimum Qualification-Education/Experience
Bachelor’s degree from an accredited college or university or the equivalent. Three years of increasingly responsible experience in a college Financial Aid Office, including at least one year providing technical or functional supervision to Financial Aid staff.

Minimum Qualification-Knowledge Of
Principles of supervision, operations, and training, including management of a complex, multi-staff environment; computer programs including skills in Excel, Access, Datatel Colleague, COD, NSLDS, FACCESS, Web Grants, etc.; appropriate federal, state, and local rules and regulations governing Title IV and other financial aid; District policies and procedures, matriculation regulations, and other related educational policies that apply to student academic progress; requirements and regulations pertaining to CalWORKs, EOPS/CARE, TANF, Social Security, INS, BOGFW, Bureau of Indian Affairs, etc.; current state and federal financial aid regulatory changes and updates; Business English, including vocabulary, correct grammatical usage, spelling, and punctuation; budget monitoring and control.

Minimum Qualification-Ability To
Plan, organize, and direct the operations of a student Financial Aid Office; train and supervise assigned staff; analyze situations and make decisions without immediate supervision; prepare and maintain accurate records; monitor budget expenditures and maintain accurate, updated information; take accurate meeting minutes; effectively communicate, orally and in writing, with students, faculty, staff, and the general public; assist with and maintain computerized financial aid systems; establish and maintain cooperative working relationships; demonstrate sensitivity to, and the ability to work with, diverse racial, ethnic, gender, disabled and culturally diverse populations.

Desirable Qualifications

  • Strong leadership skills with demonstrated ability to cultivate and lead a team.

  • Demonstrated ability to foster a collegial and supportive work environment.

  • Demonstrated cultural competence skills and experience working with diverse student populations.

  • Strong customer service skills demonstrating a student-focused approach.

  • Community college or public higher education experience in Financial Aid (i.e. CSU, UC, Community College).

Job Open Date:

Job Close Date:

Open Until Filled

Diversity Statement
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.

About Us
About the District

Contra Costa Community College District (CCCCD) is located in Contra Costa County in the beautiful and diverse San Francisco East Bay area. Contra Costa County has approximately one million residents, living within 720 square miles. The county is diverse in business, population, and wealth.

CCCCD first opened its doors in 1949. It is the second oldest and eighth largest multi-college community college district in California. The county population is served by Contra Costa College in San Pablo, Diablo Valley College in Pleasant Hill, Los Medanos College in Pittsburg, in addition to the Brentwood Center, and San Ramon Campus. The District Office located in downtown Martinez, supports the mission and functions of the colleges.

Contra Costa College

Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 59 years. Most of the 8,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.

Diablo Valley College

Diablo Valley College is a large suburban community college, approximately 25 miles east of San Francisco in Contra Costa County. One of three colleges in the Contra Costa Community College District, DVC enrolls approximately 20,000 students, about 40% who come from groups historically underrepresented in higher education. DVC ranks consistently as one of the most successful transfer institutions in California and also offers a wide range of highly respected occupational programs leading to certificates or degrees. The faculty is known for its intellectual vitality and deep commitment to the success of its students.

Los Medanos College

Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.

Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System) with a 2% 55 formula. Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System (2% at 50).

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Agency Shop: Local One Classified positions are within a collective bargaining unit. Local One employees are required to join the union or pay an equivalent service fee. This is a one-time initiation fee of $45.00 and monthly contributions of 1% of gross pay + $1. The United Faculty positions are also within a collective bargaining unit. United Faculty employees are required to join the union or pay an equivalent service fee. The monthly contribution is an agency fee of .55 % of gross pay + $2.50.

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract(Article 20-Benefits):

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

Job Open Date

To apply, visit: