Academic Student Support Lead Counselor - The Percy Ellis Sutton SEEK (Search for Education, Elevati

New York City, New York (Manhattan) County
Jan 31, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 9576

Regular/Temporary: Regular


The Percy Ellis Sutton SEEK (Search for Education, Elevation, and Knowledge) Program and the College Discovery (CD) Program are the two CUNY higher education opportunity programs designed to assist high potential, low income students who otherwise might not be able to pursue a college degree because they are not academically well prepared for college level work.  The Programs provide educational support, academic advisement, and counseling assistance, all of which are aimed at strengthening students' basic skills, bolstering their academic success in all levels of college courses, and maximizing their retention and persistence through to graduation.

Counselors provide a range of services to support students' varied needs as they pursue their educational goals.  Specifically, the counselor:

-Provides counseling and advisement to students covering academic, personal/social, career, and related issues;
-Administers assessment instruments to students and evaluates results;
-Determines need  and refers students to appropriate services on- and off- campus;
-Consults with other program staff and college faculty to promote utilization of services and to improve student academic performance and retention;
-Develops and teaches orientation programs, seminars, student workshops, and other activities based on students' areas of need and interest;
-Develops and monitors interventions related to student academic and personal success;
-Maintains records regarding services provided;  reports on activities and outcomes;
-Assists with program report-writing, assessment, and data collection; and
-Performs related duties as assigned.


Higher Education Associate




In support of the mission, strategic plans and goals, Queens College seeks to fill one Academic Student Support Lead Counselor for the Percy Ellis Sutton SEEK Program at Queens College.

Reporting to the Director, the Lead Counselor is responsible for providing the range of services described in the General Duties section.

Often referred to as "the Jewel of the CUNY system", Queens College is a place of contrasts: an urban school in a suburban setting, where large and diverse student body receives personalized attention. This formula has made us one of New York's premier educational institutions. 

With a mission to prepare students to become leading citizens of an increasingly global society, we offer a rigorous education in the liberal arts and sciences under the guidance of a  faculty dedicated to both teaching and research. Our liberal arts, science, and per-professional programs earn us high rankings in prestigious college guides such as The Princeton Review America's Best Value Colleges. Our students graduate with the ability to think critically, address complex problems, explore various cultures, use modern technologies and information resources, and have own prominence in nearly every field.


A Master's degree in an appropriate discipline (e.g., social work, counseling, guidance, or psychology) and four years' related experience required.  The ideal candidate will have a strong understanding of, and a sensitivity to, the needs of opportunity program students.


- New York State license in counseling/social work or related discipline preferred
- Four years of experience working with non-traditional/underrepresented students in higher education settings
- Evidence of creative, collegial and energetic service; must work in partnership with others;  excellent interpersonal skills
- Demonstrate ability to work autonomously with multiple priorities and deadlines
- Demonstrate ability to adapt to meet program needs; organizational skills; detail oriented and ability to multi-task
- Demonstrate strong critical thinking, problem solving skills, and clear decision making ability
- Working knowledge of MS Office Products such as Word, Excel and Power Point
- Working knowledge of PeopleSoft/Oracle information systems in a higher education or government environment
- Demonstrates effective written, verbal, analytical, and interpersonal communication skills


$57,790 - $60,067; commensurate with qualifications and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


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Please note that candidates must upload a cover letter describing related qualifications and experience, resume, and the names and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, .pdf, .rtf, or text format.

**Please use a simple name for the document that you upload, for example, JDoeResume.  Documents with long names cannot be parsed by the application system.

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CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.