Communications Officer I

Nashville, Davidson County
Jan 30, 2014


Monitor and receive emergency and routine police, fire, medical and security calls for service, record and relay information to appropriate personnel; regulate assignments to officers; monitor local police and fire broadcasts; monitor and activate severe weather alert system; monitor alarms.

Key Functions and Expected Performances:
  1. Calls for Service
    1. Perform a full range of radio, telephone, and data entry operational duties in a 24-hour facility.
    2. Receive and record incoming radio and telephone calls for assistance or general information. Obtains information from callers and officers (nature of call, location and extent of emergency).
    3. Dispatch necessary personnel and equipment to the scene and makes proper notifications within the department or other Vanderbilt departments per policy.
    4. Monitor activities of officers and determine availability for assignments; distribute assignments according to established procedure.
  2. Support Services
    1. Monitor and relay information on Vanderbilt Police radio system, mutual aid talk-group, Metropolitan Nashville Police radio system and Metro Fire/Ambulance radio system.
    2. Process and prioritize incoming calls for police, fire and EMS assistance.
    3. Prepare and maintain accurate records and logs of all radio transmissions, telephone calls and other records, such as files and information systems through the use of computer-aided dispatch software system.
    4. Operate a variety of advanced communications equipment including radio consoles, multi-line telephone system, fax/printers and specialized computer systems, i.e., CAD, WeatherData, Silent Knight, etc. .)
    5. Operate computer inquiry terminal to obtain information on persons, vehicles registration, driving records and warrants through related databases to provide pertinent data. (NCIC/TCIC/TIES, Metro, Traffic and Parking files, VU card office, and other resources as needed.)
    6. Maintain a current accurate file of protective orders that are associated with Vanderbilt employees, students and patients, criminal history inquiry log, field interview reports, long distance phone log and campus events information.
    7. Ensure all communication equipment is functioning properly and communicates problem issues to appropriate authority.
    8. Generate and distribute automated reports (equipment list, communications passover, campus siren testing and alarm reports, etc.).
    9. Monitor fire and security alarms systems, and coordinate and direct appropriate response.
    10. Make emergency notifications of departmental and campus administration per departmental policy or as directed.
    11. Monitor and activate the severe weather warning system; campus wide siren warning system
    12. Perform clerical functions incidental to office activities.
  3. Community Oriented Policing
    1. Serve the community through proactive and self initiated activities related to the position.
    2. Develop rapport with members of the university community as well as surrounding areas and participate in community relations activities as requested.
    3. Assists community members as necessary.

Note:  Must be a U.S. citizen
Additional Information:
Background screens will be performed and education will be verified prior to employment.  Please be prepared to provide required information and/or documentation.

Vanderbilt is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated 39-17-1801-1810.  In accordance with that law and Vanderbilt policy, smoking is prohibited in all buildings on Vanderbilt property and on the grounds of the campus with the exception of designated outdoor smoking areas.
Vanderbilt is an equal opportunity, affirmative action employer

Basic Qualifications

Job requires High school graduate or GED and 0 years of experience or the equivalent.

Job Police and Security

Primary Location TN-Nashville-Police Building

Organization Police Department 155300