PROGRAM COORDINATOR, Study Abroad (1070/A2214)

Location
Boston, Suffolk County
Posted
Jan 23, 2014
Employment Type
Full Time

Provide basic administrative support for various efforts undertaken by the Global Programs Office, but predominantly works as part of a team to perform the front-line reception and general advising duties for Boston University Study Abroad (BUSA). Manage the flow of thousands of communications/documents via BUSAs main email account, phone and fax lines, mail, and walk-in visitors. Support the Enrollment Services team by coordinating the receipt and validation of a high volume of incoming application and pre-departure documents. Promote BUSAs programs and maximize participant enrollment and retention through timely and accurate advising and customer service-driven communications. Assist Global Programs staff with administrative support and special projects as assigned. This position follows a set rotational schedule assuring that all responsibilities are covered by the three-person team during regular business hours.

Required Skills:

B.A./B.S., excellent Microsoft Office skills and database applications, excellent organizational and administrative skills and a high level of self sufficiency, strong interpersonal skills, professional demeanor, the ability to work as part of a team, must be able to balance competing priorities, professional knowledge of international education preferred and a minimum of one to three years of experience working in an office environment and customer service.