Patient Rep II

Rochester, Monroe County
Jan 15, 2014
The University of Rochester is one of the country's top-tier research universities. Our 158 buildings house more than 200 academic majors, more than 2,000 faculty and instructional staff, and some 10,500 students–approximately half of whom are women. Learning at the University of Rochester is on a very personal scale. Rochester remains one of the smallest and most collegiate among top research universities, with smaller classes, a low 10:1 student to teacher ratio, and increased interactions with faculty.

Location: Medical Faculty Group

Full/Part Time: Full-Time

Regular/Temporary: Regular


Full Time   40 hours   Grade 007   Medicine - Cardiology Div


7:30 AM-4 PM

Position Summary

Exercising thorough knowledge of department policy and procedures, and with some latitude for initiative and judgment, performs routine and non-routine duties relating to the establishing of financial arrangements with patients or responsible third-party to cover hospital charges.

Typical Duties

  1. Edits and reviews In-Patient and Out-Patient accounts to assure that they are complete, accurate and reflect the particular patient's financial responsibility.
  2. Exercising tact and judgment, interviews patients and/or responsible parties and may establish financial arrangements for charges.
  3. Processes commercial insurance claims when applicable.  Refers to collectors for payment arrangements, if appropriate.
  4. Retains responsibility for patient bills until paid in full, editing follow-up bills originated by the computer and making contact with responsible parties when necessary to insure complete satisfaction of the account.
  5. May coordinate and/or train other lower classified clerical personnel as required.


AAS degree in business field plus 2 years related work experience; or an equivalent combination of education and experience.

How To Apply

All applicants must apply online.

The University of Rochester is an Equal Opportunity Employer.