Telecom Technician

Alfred, Allegany County
Jan 13, 2014

Company Description:

Nestled in a beautiful valley in the western Southern Tier of New York State, Alfred State College has a long tradition of attracting the finest faculty and staff and offers outstanding educational opportunities in more than 70 programs. Project-based learning is a cornerstone of our Alfred State culture. When students work on real-world problems, they learn how to think, not what to think.

Job Description:

Alfred State College has an opening for a Telecom Technician. The Telecom Technician will work in the Telecom group to support the college’s voice and data networks. The successful candidates will work with senior level network and telecom engineers to maintain the college’s infrastructure.

The ideal candidates will be highly motivated individuals that can work efficiently with a technical team in a highly demanding environment. The successful candidates will troubleshoot technology-related problems that might include hardware and software issues, equipment failure and network connectivity. Duties may include installation of new software, deployment of new hardware, training of users, troubleshooting hardware/software, troubleshooting network equipment, wiring, maintaining procedure documents and inventory/asset management. The candidates must have good communication and prioritization skills and be able to take direction from senior level engineers. Must be available to work a schedule that may include some evening, holiday and weekend hours when the college is in session in order to resolve telecom related issues. Some travel required between campuses (15 miles apart) and for training and conferences.


Minimum Qualifications:

A Bachelor Degree in computer related field.

Preferred Skills:

Experience with LAN/WAN and wireless networks.
Experience with Cisco switches and routers, ability to configure spanning tree costs, and priorities manually, QoS, ACLs, VTP security, and basic routing protocols such as BGP and OSPF.  Should be able to configure Cisco switches/routers from the ground up with the above options.
Familiarity with fiber optic cabling and transceivers (GBIC, SFP), terminations a plus.

Knowledge of DHCP between client and server.
Knowledge of VLAN traffic configuration at the packet level.
Understanding of PoE, and what voltages and standards are used in a PoE environment.
Understanding of 802.11x and Radius authentication.
Familiar with the use of Linux/Unix systems, and know at least one scripting language within.  PHP and/or Perl preferred.
Experience with Mitel phone systems
Experience with PBX’s
Experience with VoIP
Basic understanding of network security

Additional Information:

Pursuant to University policy, Alfred State College is committed to ensuring equal employment, education opportunity, and equal access to services, programs, and activities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender characteristics, marital status, veteran status, military status, domestic violence victim status, or ex-offender status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic.

All applicants are subject to drug and criminal background checks.

Applicants interested in positions may access the Annual Security and Fire Safety Report for the College at Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the report by contacting the SUNY Alfred State College University Police Department at 607-587-3999.

Application Instructions:

Applicants must attach a resume and cover letter of interest when applying.