Conference, Events & Catering Coordinator

Riverside, Riverside County
Jan 06, 2014
Salary: $40,920 - $58,716
Title: Conference, Events & Catering Coordinator
Category: Administrative
Department: Dining Services
Date Posted: 12/06/2013
Position Information:
The Conference, Events & Catering Coordinator will assist with the sales and coordination details for special events and summer conferencing in Housing and Dining (HDRS) facilities. The Coordinator will communicate directly with both internal and external clients to identify their needs for an event and participate with management in any necessary negotiations for their contract. The Coordinator will ensure the proper paperwork is obtained, and UCR Policies and Procedures are followed throughout the coordination of events. The Coordinator will take the lead on billing, invoicing, and collections for all events in the CECS office. This position holder will assist the Senior Sales Manager and General Manager in business analysis by producing sales reports, event analysis, and by reviewing marketing efforts. Additionally, the Coordinator will provide administrative support for the CECS office. This position will work with minimal supervision and take initiative to organize and prioritize a heavy and diverse workload to meet stringent deadlines. The Coordinator models excellent customer service skills and creates a welcoming environment for UCR administrators, faculty, staff, students and guests. The position holder has direct supervisory responsibilities over the performance of student staff.

The Dining Services Department of the University of California, Riverside supports the global campus community by nourishing and delighting our students, guests, faculty and staff with outstanding cuisine, cutting-edge menus and delivering exceptional customer service. The selected candidate will work daily with a team of committed professionals focused on above the line accountability and results! We are looking for accomplished professionals interested in continuing our cultivation of the latest trends in collegiate retail and residential services, promoting and shaping sound sustainable business practices, and to help us prepare our department for imminent and planned growth with many new, innovative and remodeled facilities coming on-line over the next few years. Positions come with full medical, dental and vision benefits packages, retirement, wellness benefits and advancement opportunities.
Minimum Requirements:
1. Bachelors degree in Business or Hospitality or Hotel Management or a related field; or two (2) years of related professional experience in the hospitality field.

2. Skill to write grammatically correct and professional business correspondence such as conference/event proposals, contracts, routine emails and memorandums.

3. Experience in conceptualizing, planning, and coordinating events. Working knowledge of conference/event planning techniques, including scheduling, housing/meeting space and equipment needs.

4. Skill in creating spreadsheets, reports and analyzing financial data. Skills in basic mathematical functions, including but not limited to, computing gross margins and projecting profitability.

5. Demonstrated skill in oral communication and public speaking in order to explain policies and procedures, conduct sales presentations and provide site tours.

6. Exceptional skill in prioritizing and organizing assignments when faced with heavy workloads, deadlines and requests for service.

7. Interpersonal skills to work effectively and diplomatically with a diverse clientele. Demonstrated skill in developing rapport easily with customers and departmental staff.

8. Demonstrated advanced computer skills in Microsoft Office; Outlook, Word, Excel, Power Point and Publisher.

9. Demonstrated superior customer service, organizational skills and attention to detail.

10. Hired applicant must successfully pass a background check through the Department of Justice

Preferred Qualifications:
1. Skill to understand, interpret and communicate University and Dining Policies and Procedures.

2. Knowledge of event operations software (ex: EMS, CP) to facilitate proposals, communication with clients, departmental planning and banquet/conference event orders etc.

3. Special Event/Catering/Conferencing experience in an institute of higher education.

4. Demonstrated experience in University Policies and Procedures, as well as University financial systems.

Additional Information:
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

At UC Riverside we celebrate diversity and are proud of our #8 ranking among the nation for most diverse universities (US News and World Report 2012-13). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.

UCR is ranked 46th among top public universities (US News and World Report 2012-13) and is an Equal Opportunity and Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.

For information about our generous employee benefits package, visit: Employee Benefits Overview