Director of Campus Enterprises
- Employer
- University of North Carolina at Greensboro
- Location
- Greensboro, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
000177
Functional Title:Director of Campus Enterprises
Position Type:Administration - Staff
Position Eclass:EP - EHRA 12 mo leave earning
University Information:Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit:Campus Enterprises is committed to providing service excellence, delivering a quality experience to the campus community, enriching the student experience, and supporting student success. The division comprises several units, including Dining, Bookstore, Mail Services, Spartan Card, Vending, Parking, Transportation, Sustainability, and Real Estate, and is made up of over 350 full-time and contracted services staff. Campus Enterprises’ annual operating budget is approximately $30 million.
Position Summary:The Director of Campus Enterprises manages the development, operations, and facilities of the University’s auxiliary partners, including dining, bookstore, vending, and future partnerships. Reporting to the Associate Vice Chancellor for Campus Enterprises, the Director oversees all aspects of contracted auxiliary services units, ensuring that operations meet contract terms and objectives. This role involves developing operations and business plans for contracted auxiliaries, closely tracking financial performance and contract compliance to minimize institutional risk and maximize financial support. The Director ensures continuous improvement of all contracted auxiliary services and leads the development and implementation of new contracts to serve the campus community. Additionally, the Director ensures that all contracted auxiliary units are self-sustaining and meet revenue and university contribution targets. Responsibilities include collecting and analyzing auxiliary data, preparing reports, visualizations, and presentations, and using data to make informed decisions. The Director collaborates with internal customers and stakeholders to ensure service offerings meet evolving needs and provides strategic planning, policy review, budget formulation, financial management, workforce management, and overall administration of contracted auxiliary units. The Director assures quality services are delivered by contracted auxiliary unit staff and contractor partners and handles the escalation of key service and customer relations issues. As a member of Campus Enterprises’ leadership team, the Director engages in strategic planning and initiatives for Campus Enterprises and the division of Finance and Administration and participates in University committees and working groups as a representative of the department, division, or unit.
Minimum Qualifications:Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 10 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 8 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Preferred Qualifications:- Certified Auxiliary Services Professional (CASP) through the National Association of College Auxiliary Services (NACAS)
- Experience creating and managing complex budgets.
- Working knowledge of food service and campus store operations on a university campus.
- Experience analyzing operational and budget data and making data-informed decisions.
$115,000-$130,000
Org #-Department:Dining Services - 57703
Job Open Date:10/02/2026
For Best Consideration Date:10/07/2026
Job Close Date:10/16/2026
Open Until Filled:No
FTE:1.000
Type of Appointment:Permanent
Number of Months per Year:12
FLSA:Exempt
Percentage Of Time:25%
Key Responsibility:Strategic and Operational Leadership
Essential Tasks:- Create and implement strategic plans to achieve long-term objectives for contracted auxiliary services.
- Oversee daily operations to ensure efficiency and effectiveness in service delivery.
- Monitor and evaluate operational performance, making adjustments as needed to improve outcomes.
- Allocate resources, including staff, budget, and equipment, to optimize operational efficiency.
- Develop and implement policies and procedures to guide auxiliary operations.
- Identify opportunities for process improvements and implement changes to enhance operational efficiency.
- Promote internal and external collaboration.
25%
Key Responsibility:Metrics, Performance Indicators & Reporting
Essential Tasks:- Gather data from various sources, including external dining and bookstore systems, enterprise resource planning systems, and financial records.
- Ensure data integrity and accuracy by regularly updating and maintaining databases.
- Analyze data to identify trends, patterns, and areas for improvement in auxiliary services.
- Develop and monitor key performance indicators (KPIs) to measure the effectiveness of auxiliary services.
- Use data insights to support strategic planning and decision-making processes.
25%
Key Responsibility:Budget Management
Essential Tasks:- Develop annual budgets, ensuring alignment with the University’s strategic goals.
- Develop long-term financial plans to ensure sustainability and efficient resource allocation.
- Oversee repair and renovations and capital improvement project budgets.
- Monitor and control departmental spending to ensure adherence to the budget, assuring good stewardship of University funds
25%
Key Responsibility:Partnership and Stakeholder Management
Essential Tasks:- Ensure contracted auxiliary units operate successfully and remain self-sustaining, including achieving revenue and University contribution targets.
- Develop strategies to enhance and expand partnerships that align with the University’s auxiliary services goals.
- Address and resolve stakeholder issues or conflicts to maintain positive and productive relationships.
- Establish and maintain relationships with campus partners, developing a deep knowledge of stakeholder needs.
Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - O, Finger Dexterity - F, Reading - C, Writing - C, Eye-hand coordination - O, Vision-Color Distinction - O, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - O, Hearing - C, Talking - C, Standing - O, Sitting - F, Walking - O, Pushing/Pulling - R, Climbing-Stairs - O, Bending - O, Reaching - O
Work Environment:Driving - Car/Truck - O, Inside - C, Overtime - O
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
Supportive Environment
Engaged Community
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
- Website
- https://spartantalent.uncg.edu/
- Telephone
- 336-334-5009
- Location
-
723 Kenilworth Street
Greensboro
NC
27402
United States
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