Student Assistant - Dept. of Information Technology Lab Assistant

Job Title: Student Assistant - Dept. of Information Technology Lab Assistant
Location: Middle GA State University
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 303541
About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

The Student Networking Lab Assistant supports the Department of Information Technology in the maintenance, operation, and organization of the networking laboratory. Working under the supervision of faculty and staff, the student assistant helps ensure that networking equipment, lab workstations, and instructional resources remain functional, secure, and available for student learning activities. This role provides hands-on experience with networking technologies, hardware configuration, troubleshooting, and laboratory support. The student assistant should adhere to their schedule within the allotted number of hours provided. Maximum work hours per week is 19.

Responsibilities

• Assist with the setup, configuration, maintenance, and troubleshooting of networking equipment, including routers, switches, wireless devices, cabling, and related hardware.
• Support faculty in preparing the networking lab for instructional activities, demonstrations, and student projects.
• Maintain the organization, inventory, and documentation of networking lab equipment and supplies.
• Perform basic hardware and software updates on lab systems as directed.
• Help identify, diagnose, and resolve routine network and workstation issues.
• Assist with equipment deployment, testing, and recovery following laboratory exercises.
• Ensure the networking lab remains clean, organized, and compliant with department policies and safety procedures.
• Provide basic technical assistance to students using lab resources.
• Complete other technology-related tasks and projects as assigned by faculty or department staff.

Required Qualifications

• Minimum GPA of 2.5
• Currently enrolled student at Middle Georgia State University for at least 6 credit hours,
• Completion of ITEC 2320 ¿ Networking Essentials with at least a B and a letter of recommendation from the instructor for the course
• Must maintain Satisfactory Academic Progress
• Student is required to retain Family Education Rights & Privacy Act (FERPA) confidentiality

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Background Check

Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.