Director of Advising and Student Success, CECH Student Services Center

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

About CECH-IT

In the College of Education, Criminal Justice, Human Services, and Information Technology, we prepare students for meaningful careers that address real-world challenges and improve communities near and far. Today’s CECH-IT student is tomorrow’s teacher, community wellness expert, law enforcement official, athletic trainer, intervention specialist and more, all dedicated to impacting society in positive ways through their professional endeavors.

CECH-IT provides students with a mix of rigorous classroom instruction and research that’s both current and relevant to produce prepared, career-ready graduates. We’re proud to offer students a variety of applied learning opportunities, including exciting study-abroad offerings, internship and co-ops with established partners, immersive student teaching experiences, undergraduate research roles and more. Our programs represent CECH-IT’s promise to improve the lives of students who entrust us with their career aspirations and in communities we’re committed to serving and improving

About CECH-IT Student Service Center

The Student Services Center is home to the CECH-IT undergraduate academic advisors as well as student and academic support staff. Our professional staff meet with current and prospective students to develop academic plans and connect students to campus resources.

Our Mission

The Student Services Center is committed to students through partnerships that promote individual interests while providing access to academic, careers, and life plans. We encourage and support opportunities for self-discovery and continuous learning.

Job Overview

The College of Education, Criminal Justice, Human Services, and Information Technology (CECH-IT) is seeking a Director of Student Advising & Success to lead an energetic, multidisciplinary, student-centered, and collaborative team of student advisors and student success professionals.

Leadership priorities include helping CECH-IT graduate and undergraduate students by providing resources, reducing barriers to success, and guiding faculty and staff in supporting student academic and personal well-being. This position serves on the Dean’s Executive Leadership Team and acts as a primary advocate for CECH-IT students and academic programs across the university.

CECH-IT is dedicated to making a difference in communities through outreach, academic programs, and community partnerships. Our students, faculty and staff work side-by-side with educators, athletic directors, community wellness experts, information technology and cybersecurity analysts, and local, state and federal law enforcement officials. We value experiential learning as an important element of our degree programs. Current research and experiences are incorporated into every course to ensure our graduates are prepared to address the most urgent challenges of our society. 

This position is full-time, Monday through Friday 8 am – 5 pm, with occasional evening and weekend work.

Please note this position is not eligible for H-1B or permanent residency sponsorship

Essential Functions

• Lead the strategic vision and daily operations of the SSC, ensuring high-quality, holistic undergraduate and graduate student support.
• Oversee a multi-functional team including undergraduate academic advising, graduate and undergraduate retention, mental health, career development, and data/processing functions.
• Serve on the Dean’s leadership team and act as a key advisor for undergraduate and graduate student advising, student experience, and programmatic issues.
• Collaborate with faculty, school directors, and other university leaders to address student success needs.
• Liaison between the student, parent, college, student affairs and other appropriate business partners.
• Communicate and assist students, parents, and university partners to resolve questions and complex issues.
• Prepare reports, disseminate/interpret information, provide advice, deliver presentations, and ensure that advising programs and services comply with university policies and state/federal regulations.
• Manage the SSC budget, resource allocation, and staffing plans.
• Drive innovation in advising and student services, including piloting new initiatives.
• Represent the college at university committees, professional associations, and national conferences.
• Advocate for student and program needs at university, college, and program levels.
• Implement university and college policies and procedures in advising, student success, and student experience.
• Maintain and improve SSC’s high student satisfaction ratings.
• Supervise, mentor, and develop SSC leadership team members.
• Represent the university and the college both internally and externally.
• Perform related duties based on departmental need.

Required Education

Master’s Degree

Required Experience

• Seven (7) years of academic advising or student services leadership.
• Two (2) years supervision experience.

Additional Qualifications Considered

• Master’s Degree in Higher Education or Student Affairs
• Seven (7) or more years of leadership experience in higher education.
• Familiarity working with a dynamic and varied student body.
• Experience working as an integral member of a multi-disciplinary team.

Physical Requirements/Work Environment

Sitting - Continuously

Repetitive hand motion (such as typing) - Continuously

Hearing, listening - Continuously

Talking - Continuously

Standing - Often

Walking - Often

Reaching overhead - Seldom

Pulling, pushing - Seldom

Lifting - up to 20 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

Competitive salary of $85,000 based on candidates qualifications and experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103822