International Services Advisor, International Services - Hybrid

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The UC International Services Office is looking for an International Services Advisor to join a team of twelve full-time professionals dedicated to overseeing immigration matters for F-1 and J-1 exchange visitors. This position will report directly to the Assistant Director of International Services, and to the Associate Director of International Services, and ultimately to the Director of Immigration Services and Compliance within UC International Services. The position will support the University’s mission and commitment to excellence and diversity in our students, faculty, staff and all other activities. UC International is the university-wide unit, within the Office of the Senior Vice President for Academic Affairs & Provost, responsible for serving international students and scholars, education abroad students, as well as the development of the university's international strategic planning initiatives.

The International Services Advisor will advise international students and scholars on immigration and visa matters, serve as a Designated School Official and Alternate Responsible Officer for F-1 and J-1 programs, and assist with the planning and coordinating of all office programs and activities. UC International Services uses the Sunapsis International Office platform for business practices and SEVIS compliance. The International Services Advisor will utilize the Sunapsis International Office system (internally branded iBearcatsGlobal) to process immigration benefits and documents for F-1 students and J-1 scholars. The position will be responsible for SEVIS reporting, compliance, and student/scholar case management and will need to liaise with International Admissions, The Graduate School, One Stop, Academic Advising, faculty, staff, and other relevant stakeholders. The position will also need to provide general support for international students and make appropriate referrals to students requiring professional help. The International Services Advisor will assist with the development and implementation of unit programs including immigration check-in, workshops, retreats and other social/cultural programs. It will also be required to perform related duties based on department need.

Starting salary range for the position is $50,000 - $53,500 based on education and experience level. There is a possibility to work remotely 2-3 days per week once trained.

Essential Functions

• Advise international students and scholars on immigration policies, procedures and concerns.
• Assist international students and scholars with applying for work permits, change of status and reinstatement.
• Serve as Designated School Official (DSO) for F-1 SEVIS system.
• Serve as Alternate Responsible Officer (ARO) for J-1 SEVIS system.
• Make appropriate referrals to students requiring professional help. (i.e., provide information on community resources).
• Serve as liaison with faculty/staff regarding student needs, and with government agencies.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor’s Degree
• Twelve (12) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

Must be a U.S. Citizen or permanent resident to engage in DSO or ARO duties.

Additional Qualifications Considered

• Experience serving as a Designated School Official or Responsible Officer.
• Knowledge of best practices in international higher education and/or providing services to international students.
• Ability to interact with students, administrators, and others in a highly professional manner.
• Strong organizational skills and attention to detail.
• Computer literacy in data entry and organization along with managing multiple databases.
• Experience using the Sunapsis International Office platform.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: $50,000 - $53,500

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

Competitive salary based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103417