Student Employee-Academic & Research Technologies- Tech Shop (2 Positions To Be Filled)
- Employer
- Sam Houston State University
- Location
- Huntsville, TX
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- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
202500339ST
Title:Student Employee-Academic & Research Technologies- Tech Shop (2 Positions To Be Filled)
Employee Class:Student Employee
College Work Study Position:No
Department:Academic & Research Technologies
Division:Information Technology
Hours per week:15-28
Hiring Rate:$10
Preferred Student Classification:No Preference
Nature & Purpose of Position:Nature & Purpose: To configure and deploy campus -wide computer hardware and software while providing Level 2 technical support.
Supervision Given & Received: Receives general supervision and mentoring from Desktop Support Manager and full-time technicians. Collaborate with full-time staff to assign tasks, set priorities, staff training and help oversee the day-to-day operations.
PRIMARY RESPONSIBILITIES
- Assist with the configuration and installation of various types of computer systems and peripherals.
- Troubleshoot hardware and software issues reported to us through our ticketing system.
- Maintain accurate record of all work performed on tickets that may be assigned to the Student Technician.
- Maintain active communication via phone and email with the client who placed the work order.
- Assist with team-wide projects such as moving department computer equipment to a different location or helping replace computers in our academic computer labs.
- Other duties as assigned.
OTHER REQUIREMENTS
The following are requirements a candidate MUST meet to be considered for this role:
- Be able to work 15-28 hours per week.
- Be a current SHSU student and be enrolled in a minimum of 6 Credit Hours.
- Have a valid Driver’s License
While not a requirement, a good candidate for this position should strive to meet as many of the following qualifications as possible:
- Have some experience working with computer hardware and peripherals.
- Have some experience working with the Windows 11 operating system. Experience with MacOS/iOS is a plus.
- Good verbal and written communication skills.
- Willingness to learn new skills and observe processes, policies, and rules.
- Be able to responsibly balance their work and personal life.
- Be Dependable
- Have Initiative
- Be Team-Oriented
- Able to carry loads up to 50 pounds
04/13/2026
Contact Name & Title:Rachel Shorter, Desktop Support Manager
Contact Phone:(936) 294-3463
Contact Email:rachel.shorter@shsu.edu
EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report
Organization
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 21,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Member The Texas State University System
- Website
- https://www.shsu.edu/
- Telephone
- 936-294-1070
- Location
-
1905 University Avenue
Huntsville
TX
77340
United States
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