Student Financial Management Counselor
- Employer
- Georgia State University
- Location
- Atlanta, GA
View more categoriesView less categories
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Student Financial Management Counselor
Student Financial Management Center
Atlanta Campus
We are seeking Student Financial Management Counselor (SFMC) to serve in our Student Financial Management at our Atlanta campus. The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, student account policies by conducting financial management workshops, seminars, and other outreach activities. This position is also responsible for providing excellent customer service within a high-volume environment which includes in-person visits and phone inquiries.
WHAT MAKES THE Student Financial Management Center A GREAT PLACE?
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with a variety of partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
Duties Include:
Conducts community outreach efforts including financial management workshops and orientation presentations as well as conducting calling campaigns to students, parents, other University staff, and community organizations.
Conduct financial literacy counseling for assigned student populations that include Satisfactory Academic Progress. State and Federal funding sources as well as student finance topics around budgeting and credit.
Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person by federal, state, Board of Regents, and institutional regulations.
Investigates and provides solutions regarding financial aid and student account customer issues.
Review and analyze daily exception reports to resolve issues.
Assists in awarding financial aid according to program regulations, such as HOPE, and federal direct loans, Reviews the accuracy of financial aid applications and verifies application information with supporting documentation.
Evaluates financial circumstances to determine appropriate student account payment options.
Counsel students on a variety of enrollment management issues including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records.
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee’s direct supervisor.
Qualifications
Minimum Hiring Qualifications:
Bachelor's degree and two years of experience; or combination of education and related experience.
Preferred Hiring Manager
Preferred working knowledge of Banner.
Preferred previous experience at an institution of higher education. Financial Aid preferred.
College/Business Unit
Open until filled
College/Business Unit: Provost & VP Academic Affairs
Location: Dunwoody Campus
Job Posting: 08/10/26, 2:32:12 PM
Organization
Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.
Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.
More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.
The University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.
Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.
The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.
The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.
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