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Student Worker- Academic & Research Technologies- Audio/Video (2 positions to fill)

Employer
Sam Houston State University
Location
Huntsville, TX
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Job Details

Requisition:

202500292ST

Title:

Student Worker- Academic & Research Technologies- Audio/Video (2 positions to fill)

Employee Class:

Student Worker

College Work Study Position:

No

Department:

Research Technologies

Division:

Information Technology

Hours per week:

15-28

Hiring Rate:

$10

Preferred Student Classification:

Freshman, Sophomore, Junior

Nature & Purpose of Position:

PRIMARY RESPONSIBILITIES.Provides technical support and maintains audio/video devices and peripherals. Assists with installing, diagnosing, repairing, maintaining, and upgrading all classroom hardware while ensuring optimal system performance.• With supervision, installs, configures, tests, maintains, and troubleshoots minor level 1 audio/video hardware and software.• Responds to service requests regarding hardware and software issues.• Maintains an accurate record of all requests for assistance.• Provides prompt and accurate information for requests of assistance while maintaining confidentiality.• Properly routes requests that need further escalation or attention from full time employees and/or supervisor.• Provides guidance and assistance to co-workers• Other duties as assigned.

Other Requirements for the Position:

Must be able to work between 15-28 hours per week and will ideally be available Monday – Friday within the hours of 7 am – 10 pm. Several hours of on-the-job training will be required due to the extensiveness of Academic Research & Technologies’ support offerings; therefore, a learning curve is expected. The employee must be willing to accommodate varying situations in addition to possessing the following essential skills:• Good customer service, communication, and problem-solving skills• Team Oriented• Interpersonal Skills• Dependable• Willingness to learn and observe policies, procedures, and rules• Initiative• Technical skills and use of required technology• Familiarity of Windows and Mac operating systems• Familiarity of basic hand/power tools• Able to carry loads up to 50 lbs.• Comfortable working on ladders between 6-10ft.• Valid driver’s license and clean driving record preferred but not required

EDUCATION & EXPERIENCE REQUIREMENTS: Must be a current SHSU student enrolled in six (6) semester hours with a minimum SHSU GPA of 2.5. Must be able to demonstrate basic computer competencies and knowledge. Direct IT job experience, SHSU Lab Assistant experience, or customer service experience preferred. A combination of education, experience, and training that would produce the required knowledge and abilities would also be acceptable.

Open Date:

08/01/2025

Contact Name & Title:

Jeff Buro, A/V Technician IV

Contact Phone:

936-294-3684

Contact Email:

jeff.buro@shsu.edu

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Organization

About Sam Houston State University

For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 21,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.

SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.

Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.

Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston. 

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Member The Texas State University System  

Company info
Website
Telephone
936-294-1070
Location
1905 University Avenue
Huntsville
TX
77340
United States

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