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Network Engineer I - 990976

Employer
University of Central Oklahoma
Location
Main Campus - Edmond, OK, 73034
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Details

Job Location: Main Campus - Edmond, OK

Position Type: Staff

Job Category: OTRS Classified

Description

Position Classification

Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

General Schedule

Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma.

Salary

The salary is disclosed within the application as an application question.

Position Overview:

Under supervision of the Director of Networking Services in the Office of Information Technology, the Network Engineer I designs, configures, implements, monitors and maintains network systems to provide easy and secure access to the internet and all university connected technologies. Plan, configure, administer and maintain all network infrastructure hardware, such as switches, routers, wireless access points, firewalls. Responsible for 24x7 support of all network infrastructure for critical systems including life safety and security. Install, configure, and maintain high availability network infrastructure across multiple locations. Helps with solutions to networking problems that may arise in an expeditious, efficient, and timely manner. Responsible for performing job duties in accordance with the mission, vision and values of the University of Central Oklahoma.

Responsible for maintaining and managing the university’s network and voice infrastructure. Manages the implementation, and maintenance of network and voice infrastructure under the guidance of acceptable University policies and procedures. Works on complex problems where analysis of situation requires in-depth evaluation of various actors. Plans large scale systems projects. Provides recommendations for improvements to the network infrastructure which includes developing road maps, guides, standards and procedures.

  • Performs maintenance, and upgrade of networks, including servers, routers, switches, firewalls, remote access systems, and network management systems.
  • Monitors, troubleshoots and repairs network performance from core enterprise services down to end user connectivity. Creates and uses tools to query critical devices to benchmark service availability and outage alerts. Monitors network connectivity and ensure high quality data transmission.
  • Maintains a current knowledge of networks, operating systems, design, technology, work methods and configuration through classes, published material and support/user groups. Researches and communicates new features of assigned application(s) and unused tool functionality to drive the platform expansion and adoption, which includes developing road maps, guides, standards and procedures
  • Responsible for maintaining Cisco UCC technologies such as Cisco Communication Manager, Unity Connection, Cisco Emergency Responder, Telepresence, WebEx, IP Telephony including billing records.
  • Provide technical support to various departments and users with regards to LAN/MAN/WAN (local/metropolitan/wide area networks) and cloud-based networks (e.g., VPN and BYOD).
  • Guides vision of future networking and telephony technology to meet emerging university needs and stay within budget and support capacity.
  • Provides work leadership, guidance, and training to network administrators and specialists.
  • Creates and maintains documentation for network systems, utilities, and operational procedures. Provide technical assistance in communicating this information to users, vendors and consultants.
  • Maintain access, data integrity, security, scalability and usability of assigned application(s). Reviews manual processes and automates tasks when feasible.
  • Interacts with end users, service desk, team members, and stakeholders in gathering information to define and document required changes to the environment. Assists IT management in preparing business and use cases.
  • Serve as a liaison with vendors and other third-party providers.
  • Performs other duties as assigned.
    • Qualifications / Experience Required:

    Requires a bachelor’s degree in job related or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results.

    Qualifications / Experience Preferred:

  • Degree in a technical field such as Engineering, Computer Science, or Information Technology.

  • Professional certifications such as CCNA, CCNP or other Network certifications.

  • Thorough understanding of IP Management (v4 & v6), Cisco Unified Communications Manager (CUCM), Access Control Lists, Policy Based Routing, routing protocols, wireless networks, secure remote access, VLANS segments, BGP and IP load balancing systems.

  • Comprehensive understanding of system monitoring services and tools to track equipment response times, temperature, voltage, interface status etc. and alert technical staff of problems.

  • Experience with Cisco Switches, Cisco Phones, Cisco Firewall, Cisco Wireless and Radware Load Balancers.

    Working knowledge in Incident Response, Recovery from cyber-attacks and forensics procedures.

    • Knowledge/Skills/Abilities:

    Must possess strong customer service and interpersonal skills. Strong analytical, organization and collaboration skills. Ability to work well under pressure, handling multiple tasks and balancing multiple objectives, while consistently ensuring that priority objectives are met. Ability to communicate technical terms to non-technical users. Excellent verbal and written communication skills with the ability to understand procedures, policies and proposals. Adheres to and complies with UCOs shared values and the Office of Information Technology's Code of Ethics. This position is on-call 24x7x365 and requires the successful candidate to have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email, SMS messages from servers and authorized OIT personnel.

    Physical Demands:

    Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

    Organization

    The University of Central Oklahoma prepares future leaders in an opportunity-rich environment, ideally located in the Oklahoma City metropolitan area. Central offers an innovative learning community to its more than 17,000 students, where teaching comes first, a commitment seeded in the university's roots as a teaching college. Students at Central develop personal relationships with more than 450 full-time faculty, 450 adjunct faculty and over 850 staff, like 2008 U.S. Professor of the Year, Dr. Wei Chen, who are committed to transforming lives.

    With 117 undergraduate majors and 59 graduate programs, Central is a smart investment for students dedicated to their future success. Notable academic programs include Forensic Science, Music Theatre, Mass Communications, Accounting, the region's only accredited Professional Golf Management program, Jazz Studies and the Academy of Contemporary Music at UCO, located in downtown Oklahoma City's Bricktown district.

    Central's appealing 210-acre campus is on track to become a certified botanical garden, offering both a pleasing learning and living environment and a source of pride for students, employees and alumni. In fact, Central is ranked among the top universities nationally in residence life and as one of the top universities to work for by the "Chronicle of Higher Education." Central is also an official U.S. Olympic and Paralympic Training Site, and hosted the 2010 World Sitting Volleyball Championships on campus.   Founded in 1890, Central is the state's first public institution of higher learning, and continues to cultivate creativity and innovation in every corner of campus, bringing to life its core values of Character, Community and Civility each day.

    Check out the - UCO Virtual Tour!

    MISSION

    The University of Central Oklahoma (UCO) exists to help students learn by providing transformative education experiences to students so that they may become productive, creative, ethical and engaged citizens and leaders serving our global community. UCO contributes to the intellectual, cultural, economic and social advancement of the communities and individuals it serves.

    VISION

    UCO will become one of the Top 10 metropolitan universities of our kind in the United States by providing a transformative education as well as development experiences that help learners achieve their highest level of leadership potential.

    CALL TO ACTION

    The University of Central Oklahoma transforms each student by focusing our resources on the Central Six tenets of transformative learning. 

    All students will be transformed with:

    • Discipline Knowledge
    • Leadership
    • Research, Scholarly and Creative Activities
    • Service Learning and Civic Engagement
    • Global and Cultural Competencies
    • Health and Wellness

    Transformative learning is a holistic process that places students at the center of their own active and reflective learning experience.

    About Edmond/Oklahoma City Metro

    The University of Central Oklahoma is located in Edmond, a part of the growing, thriving Oklahoma City metropolitan area. At Central, our students, faculty and staff get the best of both worlds - the "small town" feel of Edmond, with the big city excitement of the Oklahoma City metro. Both the Edmond and the Oklahoma City metro consistently rank nationally among the safest, most affordable and most exciting places to live. In fact, Edmond recently ranked among the best places to live in the nation by Money Magazine and Family Circle magazine, and Oklahoma City ranked sixth in the nation for the "Best Places for Young Adults" by Portfolio.com. From year-round arts, music and theater offering, to exciting sporting events like the NBA's Oklahoma City Thunder, to first class shopping, dining and more, Edmond and the Oklahoma City metro offer a diverse, active, culturally enriched lifestyle that's on the move to even bigger and better opportunities.

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