Associate Director of Institutional Research

Campus Title: Associate Director of Institutional Research
State Job Title: Associate Director
Department: Academic Affairs
Job Code: HA6300
FLSA Status: Exempt
Funding: TBD
Bargaining Unit: NUP
Job Type: Full-Time, Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday, 9am to 5pm
Regular Days Off: Saturday and Sunday
Supervision Received: The Associate Director reports to the Executive Director of Institutional Research.
Supervision Exercised: The Associate Director has no direct supervisory responsibilities.
Salary: $80,000 to $85,000 (salary commensurate with experience and education)

General Statement of Duties:

The Associate Director supports the activities of the Offices of Institutional Research and the Registrar through the management and querying of databases, statistical analysis of data and internal and external reporting of institutional data. The Associate Director supports multiple, simultaneous projects in order to develop and support a campus culture of making data-informed decisions.

Duties and Responsibilities:
Duties include but not limited to:
Essential:

• Complete internal reporting and provide routine and ad hoc data to/for various offices on campus, including but not limited to enrollment reports, retention reports, financial aid reporting, program review and accreditation, and other data needed to facilitate management decision-making, assessment, planning, and policy development.
• Writes database reports and queries on demand when data is not available through institutional data reporting systems, or other previously prepared reports; oversees viability of the contents of the institutional data reporting domain, including: working with IT staff and other university report writers and serving as contact for all reporting-related questions in conjunction with the Institutional Research office.
• Manage and assist in the development of databases that support Institutional Research and the Registrar.
• Work with the Registrar and IT to develop and maintain a comprehensive institutional data repository, ensuring data integrity, security, and accessibility.
• Support the coordination, collection, and submission of required external reports/datasets/surveys (routine and ad hoc) including but not limited to IPEDS, New England Board of Higher Education, U.S. News, College Board, Princeton Review, Peterson's, and the Common Data Set.
• Extract, coordinate, and verify data for compliance reporting (e.g., IPEDS, state-level mandates, accreditation bodies) and other external agencies (e.g., U.S. News, college guidebooks).
• Assist in the development of standardized data practices to ensure data accuracy, security, and integrity, and maintain and organize comprehensive documentation for all data management, analysis, and reporting activities.
• Assist in the design and development of survey instruments.
• Collect, compile, maintain, and report data for institutional purposes, including the creation of internal data summaries (e.g., University Factbook, Common Dataset, Strategic Plan, accreditation activities) and shared dashboards.
• Work with academic departments to meet their institutional data reporting needs and/or develop student data reports.
• Provide research support for internal and external institutional data requests.
• Manage communication and provide a high level of service in meeting the analytical and data needs of campus stakeholders.
• Other duties as assigned.

Job Requirements:
Qualifications:

• Experience and/or interest in higher education.
• A bachelor's degree in data science, computer science, computer information systems, statistics or social science with the appropriate technical and analytical skills.
• Knowledge of relational database architecture and functionality and experience querying databases using SQL.
• Experience working with third-party database report writers.
• Prior work experience with records management in an academic setting using higher education management software like Ellucian Banner and Argos.
• Ability to comply with privacy/confidentiality laws as they relate to student records specifically, or to the electronic storage of personal information.
• Ability to record, verify and report data with a high degree of accuracy.
• Working knowledge of Microsoft Office programs, especially Excel and Access.
• Strong written and verbal communication skills.
• Excellent organizational skills.
• Experience working both independently and within a team environment.
• Ability to manage multiple projects concurrently.

Additional Information:
Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.

Employee Benefits:

Benefits are an important component of an employee's total compensation package.

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
• Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.


To apply, visit http://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=184232





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