POSITION SUMMARY:

Area Coordinators have primary responsibility for the management of undergraduate residential communities. Area Coordinators work to establish an environment that will allow their residents to accomplish their academic goals and to participate in co-curricular personal growth experiences. Area Coordinators seek to develop a sense of belonging and community in each residence hall in their assigned area of responsibility. Area Coordinators also assist with addressing academic, personal, and social concerns of the students, and facilitates programmatic experiences. Through various connections, Area Coordinators are key contributors to many areas within the Division of Student Development and the University community.

JOB DUTIES/RESPONSIBILITIES:

Residence Life (35%)

• Staff Supervision - Supervises an undergraduate staff of approximately twenty Resident Assistants and three Head Residents, depending on assigned residential area. Meets weekly with Head Resident and building staffs as well as bi-weekly with Resident Assistant Staff.
• Staff Selection - Assists in the selection of a student staff of 90 in cooperation with the RLH team.
• Staff Training - Assists in the planning and implementation of fall and spring semester training workshops and in-service staff training.
• Student Staff (RA) Class - Serves as part of the instructional staff for a seven-week credit-bearing course taught each spring for newly selected student staff.
• Staff Evaluation - Coordinates the evaluation process for student staff, including resident feedback and evaluation of each staff in their assigned area of responsibility each semester.
• Programming - Promotes programming for assigned residential communities to satisfy components of the departmental programming model and departmental goals. Works with student staff to maintain diversity in program development efforts with an emphasis on co-curricular programs that foster belonging and community.
• Community Climate - Facilitates the development of an environment that fosters student responsibility and accountability within the residential community. Encourages staff and students to develop respect for their living environment.
• Faculty Engagement: Works with and facilities programming efforts in collaboration with Faculty in Residence to enhance the co-curricular experience for students depending on residential area of responsibility.
• Emergency and Crisis Management - Participates in on-call duty rotation. Works closely with RLH Leadership team and both College dean's offices and provides support to students. Will work closely with various campus partners to include University Police, University Facilities, Student Health, and Counseling & Psychological Services. As essential personnel, provides support and assistance when necessary in response to campus crisis.
• Administration - Coordinates and implements a variety of tasks including but not limited to: staff duty schedules, communications with residents, event with alcohol registration, budget management, and updating manuals and instructional materials.
• After-hours Availability & Support: Provide support to student staff and department for matters including, but not limited to after-hours programming needs, building/area/department initiatives, and staff meetings.
• Summer School - Selects, trains, supervises, and evaluates an undergraduate staff of up to ten Summer School Resident Assistants with the assistance of a graduate level intern through the Association of College and University Housing Officers - International (ACUHO-I). Oversees programming, facility support, community climate, and other administrative tasks as needed/assigned. Primary responsibilities are assigned to one Area Coordinator per year.

Student Advising and Concern Management (20%)

• Academic Advising - Serves as academic advisor for undeclared First Year students each year, and remains as the academic advisor for these students until they declare a major.
• Student Support & Retention Intervention - Under the direction of appropriate personnel and/or case manager, meets with and counsels students as they encounter academic, adjustment, and/or developmental difficulties. Makes appropriate referrals to campus resources and maintains contact with student through the period of difficulty.
• Faculty/Parent Contact - Solicits and provides feedback to faculty, staff, and parents of students facing difficulties as appropriate.

Student Conduct (20%)

• Conduct Officer - Authorized to conduct preliminary hearings, determine outcomes, and assign sanctions upon students who accept responsibility for a violation of the Standards of Student Conduct. Completes appropriate administrative functions related to student conduct.
• Policy Interpretation - Interprets University policies and procedures to students and staff, and reviews situations that merit exceptions to existing policy in consultation with appropriate personnel.

Division / University Involvement (15%)

• WELL/UNIV 100 Instructor - Instructs sessions of the University's first-year course, attends trainings, coordinates with co-instructors, and provides feedback regarding curriculum and course design as necessary.
• Committee Involvement - Participates in divisional and/or University committees on behalf of the department as needed.
• Admissions Events - Participates and helps lead residence hall tours for all perspective and admitted students during Preview and Experience Richmond events.
• Collaboration - Establishes and maintains good working relationships with other units within the division and University.
• Professional Development - Actively participates in professional associations through attendance at annual meetings, reading of journals and newsletters, and presenting at conferences.

Department/Office Administration (10%)

• Departmental Programming, initiatives, and Goals - Plays an integral role as a team member to support, achieve, further, and advance departmental work through participation in departmental committees, planning, development and fulfillment of efforts.
• Administrative Tasks - Completes administrative tasks as needed and requested including but not limited to: opening and closing responsibilities, building/area inspections and follow-up, fire/safety inspections, residential area/room inspections and damage billing.
• Facility Support - Supports Custodial and Facilities Services staff in maintaining healthy and safe living conditions within residential communities.
• Office Hours - Maintains office hours Monday-Friday (9:00 am - 5:00 pm) to allow for interaction with students and other staff. Maintains availability and accessibility to residents and student staff.
• Performs other duties as assigned.

CONTACTS:

Area Coordinators interact and work collaboratively with all faculty, staff, and students in various capacities. Some interaction with families and external stakeholders is anticipated.

SUPERVISION EXERCISED:

Supervises an undergraduate staff of approximately twenty Resident Assistants and three Head Residents, depending on assigned residential area.

WORKING CONDITIONS/PHYSICAL EFFORT:

• Work is performed in a professional office environment. Very limited physical demands/effort required of position. Due to the nature of this position, including but not limited to being on-call, after-hours and crisis/emergency response as well as building, fire and safety, and other inspections, as needed, will be expected to fulfill these duties and assigned work for this position. Live-in/on position.

QUALIFICATIONS:

• Knowledge in the areas of college student development theory, residential life, and student conduct is required; understanding of theoretical framework related to college student gender identity development is not required but preferred.
• Experience and understanding of conflict management, problem solving, crisis management, supervision, time management, project management, budget preparation, and fiscal management is required.
• Knowledge of applicable professional standards, policies, procedures, and legislation related to the areas of residence life/housing and student conduct is required.
• Leadership ability is required.
• Excellent oral and written communications skills are required; demonstrated presentation skills are highly desired.
• Computer literacy, including word processing, spreadsheet, email/calendar software, and web-based applications, is required; general knowledge or experience with Microsoft Office, Banner/BannerWeb, WorkDay, Maxient, and StarRez is desired; understanding of current social media platforms used by college students is helpful.
• Requires clean driving record and licensed to drive for at least 3 years.

Education & experience:

• A master's degree in higher education administration or a closely related field is required.

Salary Grade: Full time with Benefits. Exempt, Grade 5. Salary range $41,018 to $54,350 annually