Temporary Dispatcher, Penn Transit Services

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title
Temporary Dispatcher, Penn Transit Services

Job Profile Title
Temporary Employee - Non-Exempt

Job Description Summary
Reporting to the Operations Supervisor Penn Transit Services, the Temporary Dispatcher at Penn Transit Services is responsible for assisting in the daily coordination of a comprehensive transportation system, which provides safe evening and late-night transit for the University of Pennsylvania community within specific service boundaries.

This is temporary employment through June 30, 2025. The shift is Wednesday - Sunday, 5:30 pm to 3:30 am, which is four 10-hour overnight shifts.

Job Description

Description:

• Receive and dispatch requests for vehicular escorts during evening and late-night service hours
  
• Coordinate the efforts of the vehicular Shuttle Service with other transit services provided in the Penn Transit Services network including: PennBus Service; Penn Accessible Vehicle (PAT); Penn Charter Service; Penn Crew Transportation; and the AM Transportation Service, through the dynamic allocation of resources including people and vehicles to meet the demand for the various services as required.
  
• Provide accurate information and courteous assistance to inquiries regarding Penn Transit Services and its regulations, policies and procedures
  
• Responsible for radio equipment, it's proper use, care and secures storage in the central dispatch location at the end of each shift.
  
• Ensure that the PTS Ops Center, all Escort vehicles, all key boxes, etc. are properly secured at the end of the last shift each night
  
• Ensure that the "Daily Logbook" is filled out properly at the end of the last shift each night.
  
• Act as emergency CDL driver as appropriate, and if certified.
  

Qualifications:

• HS Diploma/GED required
  
• Previous dispatch logistics experience preferred.
  
• Strong customer service experience.
  
• PREFERRED: Maintain and possess a valid Class B Commercial Drivers License from state of residence (within 90 days of hire). Must have Passenger Endorsement and the Air Brake Restriction must be removed. Must also maintain and possess a valid US DOT Medical Examiners Certificate.
  
• Experience with Word, Excel and Dispatching software preferred
  

About Penn Transit Services

Penn Transportation and Parking Services, a department within the Division of Business Services delivers a wide selection of essential services to the Penn Community. The departments are dedicated to providing superior service that offers safe, convenient, sustainable, and accessible options to those who come to this world-renown institution to work, study, and visit.

Penn Transit's integrated transportation system provides effective, efficient, and safe integrated transit on and around campus within specific service boundaries at no charge for those with a PennCard. Penn Transit Services operates a robust transportation network that accommodates over 100,000 passengers every year.

For more information about Penn Transit Services visit: Penn Transportation & Parking (upenn.edu)

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Business Services

Pay Range
$7.25 - $20.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and

the pay range assigned to the job profile.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.



To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Penn-Transit-OPS-Center/Temporary-Dispatcher--Penn-Transit-Services_JR00103553









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