Job Title: Director of HR Programs and Services
Location: USO-TW Building ATL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 281958
Job Summary

The University System of Georgia (USG) is one of the nation's largest and leading public higher education systems. The USG is committed to creating a more educated Georgia that is prepared for the global, knowledge economy by increasing degree completion, ensuring academic excellence, spurring research and creativity, driving business creation, and making effective and efficient use of resources. The USG will accelerate our state's higher education commitment to educational attainment, accountability, partnerships, performance, value, and global competitiveness. Our organizational core values are founded upon the principles of Integrity, Excellence, Accountability, and Respect.

The USG is currently offering an exceptional opportunity to join our team as a Director of Human Resources Programs and Services. This role reports to the Associate Vice Chancellor (AVC) for Human Resources and work with Chief Human Resources Officers and other system partners to provide system-wide project management, policy implementation, and support strategic initiatives and vendor management. The program director will also be responsible for implementing and leading the system's Human Capital Management (HCM) advisory committees responsible for completing research and providing strategic advice to ensure the HR strategy and technology platforms maintain alignment with USG's strategic objectives, goals and competitive practices as well as compliance with USG policies and state and federal regulations.

The successful candidate will possess comprehensive knowledge, skills and abilities in data analytics (including dashboard management and administration) HRIS/HCM system design and administration (as a functional SME), complemented by demonstrated experience in project management, vendor relationships, and process documentation. They should excel at data-driven decision making, leading cross-functional discussions, and conducting in-depth research and analysis. Other essential attributes include strong interpersonal and relationship building acumen, clear written and verbal communication skills, strong organizational abilities with attention to detail, a mindset focused on efficiency and continuous improvement, and proven capability to manage multiple high-priority projects simultaneously.

Responsibilities

• Serves as subject matter expert in the planning, development, implementation, monitoring and assessment of new and revised human resources systems, policies, procedures, and services for the USO and USG institutions.

• Serves as a strategic liaison between Human Resources and cross-functional partners (such as ITS, SSC, Research Policy and Analysis, etc), effectively translating complex HR business requirements into business processes, technical specifications and solutions.

• Drafts comprehensive reports, decision documents, presentations and proposals in support of recommendations for process improvement, enhancement suggestions, compliance associated with regulatory changes, etc.

• Manages all components and aspects of various projects including identifying and clarifying issues and priorities; communicating and coordinating requirements; evaluating optional courses of action; leading the execution of identified solutions and evaluating milestones and accomplishments.

• Develops and delivers training and presentations on related topics to a broad range of constituencies.

• Monitors, evaluates, and optimizes HR workforce dashboards, systems, policies, and procedures to drive operational excellence and align with organizational business needs, strategic priorities as well as industry best practices and emerging workforce trends.

• Works with the AVC to support vendor management including regular business reviews, monitoring adherence to contract standards and performance metrics, ensuring compliance with USG procurement standards, etc.

• Collaborates with stakeholders and conducts needs analysis

• Represents the interest of the system human resources office on projects, committees, or meetings as designated by the AVC or Vice Chancellor of Human Resources.

• This position does not currently supervise staff, but could in the future.
  
  

Required Qualifications

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's Degree in Human Resources, Business Administration or related field or equivalent combination of experience and education
• Six years of progressively responsible experience in Human Resources or performing comparable work, at least three years must be specific to Human Resources and included project management, large scale technology deployments as well as policy administration, development, and interpretation.
• Familiarity and experience with a broad range of HR related technology solutions.

PREFERRED EDUCATION AND EXPERIENCE:

• Master's in Human Resources, Business Administration or related field.
• Certified in project management or process improvement.

Knowledge, Skills, & Abilities

• Knowledge in HR project design and delivery
• Skill in data acquisition, analysis, and data management.
• Skill in policy administration, development and interpretation
• Skill in written communication to executives and subject matter experts.
• Intermediate to advanced level computer/technology skills in various software such as Excel, including creating formulas, charts, and reports.
• Skill in decision-making and problem solving.
• Ability to manage projects including developing a project plan, articulating outcomes and deliverables, timelines, resource planning.
• Ability to quickly synthesize large amounts of detailed information into charts, graphs, and key points.
• Ability to respond diplomatically to critical issues.
• Ability to work effectively in a dynamic environment, often under pressure or tight deadlines.
• Ability to work effectively with others, as well as independently and to prioritize multiple projects and adjust work accordingly.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.