Director of Counseling and Psychological Services

Duke University is conducting a national search for an experienced and visionary leader to serve as theDirector of Counseling and Psychological Services (CAPS). This is an exceptional opportunity for a skilled clinician and strategic thinker to shape the future of mental health services for a diverse and global student body within a dynamic campus environment. Reporting to the Assistant Vice President for Student Well-being, the Director will play a pivotal role in advancing integration and collaboration among CAPS, Student Health, Student Affairs, and the broader campus community. With a commitment to innovation, equity, and student-centered care, the Director will enhance systems, programs, and outreach initiatives to effectively address the evolving needs of Duke's undergraduate and graduate students.

The ideal candidate is a proven leader with a deep understanding of the complexities of college mental health, astrategic mindset, and the ability toinspire and guidea multidisciplinary team. Candidates should demonstrate a track record ofvisionary leadershipin counseling services within a higher education setting; strongcollaborative skillsto engage stakeholders across the university; the ability to navigateinstitutional changeand implement innovative service models; expertise incrisis management, outreach, and consultationwithin a university context; and a deep commitment tocultural competence and humility in the provision of mental health services.

Position Summary
The Director of CAPS provides vision, leadership and oversight of the clinical, educational, fiscal and administrative services of the department, which serves the diverse needs of nearly 17,000 students, including more than 6000 undergraduates and more than 11,000 graduate and professional students, through a wide range of clinical modalities delivered in individual and group settings, as well as psychoeducation, outreach, and campus engagement. The Director plays a key leadership role facilitating strong, proactive networks and professional partnerships between CAPS and other key departments in Student Affairs, including Student Health, the Dean of Students area, the Identity and Cultural Centers, DuWell, Housing and Residential Life, and the graduate and professional schools. The Director also has an integral role in coordinating with the Duke Psychiatry department, other colleagues in the Duke School of Medicine, telehealth providers, off-campus providers, the Student Behavioral Assessment Team, and the larger campus community. The Director provides consultation and guidance for crisis/liaison services, including intervention with emergencies and highly acute situations. With the AVP and Vice President/Vice Provost of Student Affairs and other colleagues, the Director of CAPS plays an instrumental role developing innovative services and activities that support all of Duke's students mental health and wellbeing.

Specific Duties
1.	Leads a multidisciplinary staff ensuring integration of clinical, outreach, training and quality assurance activities to accomplish objectives
2.	Develops and manages the departmental budget
3.	Provides leadership in developing and monitoring the department's strategic plan including outcomes assessment integrated with Division of Student Affairs goals and objectives
4.	Provides collaborative and consultative services to, and serves as administrative liaison with, diverse constituencies, including student affairs professionals and units, faculty, deans, student groups, parents and University and Medical Center administrators
5.	Supports and develops a broad range of wellness (including suicide prevention) and outreach education services, including training, consultation, direct programming, and media interventions deployment of peer educators
6.	Promotes and sustains efforts that advance belonging and inclusion within the team and in support of all Duke students, ensuring inclusive and culturally competent care and services
7.	Oversees initiatives and data-driven innovation to develop and maintain best practice efforts in assessment, short-term therapy, crisis intervention, leadership and professional inquiry
8.	Develops and implements performance evaluation standards based on best practices of all skills for culturally competent university counseling centers
9.	Develops campus partnerships that enhance mental health services to students including, but not limited to, the embedded counselor model with the School of Medicine and School of Nursing
10.	Enhances empirically based quality assurance analyses, which include research, needs assessment, client satisfaction evaluation, and related outcome measurements
11.	Considers and implements as appropriate the use of new technologies to improve service delivery and evaluation
12.	Ensures HIPAA compliance
13.	Develops community resources for effective off-campus student referrals and maintains proactive relationship with off-campus and hospital providers
14.	Where possible within the context of other duties, provide direct clinical, outreach and consultative services
15.	Other duties as assigned

Qualifications
●	Doctorate in clinical or counseling psychology or MD with board certification in psychiatry,or master's degree or higher in counseling or clinical social work from an accredited institution of higher education.
●	Candidates must be certified/licensed or eligible for licensure in the State of North Carolina in the appropriate clinical discipline (clinical psychologist, psychiatrist, LCSW, Clinical Mental Health Counselor or Marriage and Family Therapist). Psychologists must be eligible for full licensure as a Practicing Psychologist as defined by the North Carolina State Board of Examiners of Practicing Psychologists.Psychologists who are not ABPP board-certified should consult the NC licensure board website for further information:www.ncpsychologyboard.org.
●	Minimum of 7 years of directly related full-time work experience with a demonstrated pattern of increasing responsibility with management or leadership experience required.Prefer 10 years of experience with increasing leadership responsibilities.Strongly prefer at least 5 years' experience in a counseling setting supporting young adults and/or in a higher education or similar setting. Strongly prefer at least 5 years demonstrated experience in leading, visioning, and executing college mental health strategy.

Specific Skills and Competencies
●	Ability to articulate a vision for college student mental health services as part of a holistic support model that incorporates behavioral health, belonging, and responsive care
●	Demonstrated success in leading a professionally diverse, seasoned, and multidisciplinary staff in a comprehensive counseling center
●	Demonstrated success in developing strong relationships with colleagues within Student Affairs and the broader campus community
●	Demonstrated commitment to and vision for collaborative approaches to developing campus wellness initiatives
●	Experience developing cultural competence across all facets of the work of the center
●	Excellent interpersonal and communication skills as demonstrated through experience as a department or University spokesperson who can relate to multiple and diverse constituencies, on- and off-campus
●	Expertise in the provision of consultation services for staff and other constituents of the University community regarding complex clinical, ethical and legal mental health issues, including HIPAA regulations
●	Experience in the use of new technologies for improving the delivery and evaluation of services
●	Proven ability to work successfully towards established team goals while juggling multiple competing priorities and navigating the nuances, complexities and demands of a high-profile, academic institution

About Duke University
Tracing its origins to 1838, Duke University has evolved into one of the world's leading institutions for education, research, and patient care. Located in Durham, North Carolina, Duke is currently comprised of ten Schools and Colleges with an enrollment of approximately 17,000 students. At Duke University, the mission is to provide a superior liberal arts education, prepare people for lives of skilled and ethical service, advance the frontiers of knowledge, foster health and well-being, and promote a sincere spirit of tolerance. Duke faculty and staff members work every day in support of this mission. The intent of a Duke education is to instill certain "habits of mind"--critical thinking, creative problem solving, an appetite for discovery--that will help students succeed at Duke and throughout life.

With bright and talented students, faculty, and staff, Duke University is consistently rated as one of the most of prestigious research institutions in the U.S. and boasts one of the most beautiful campuses in the world. Duke's hometown of Durham, North Carolina is a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is one of three municipalities, along with Raleigh and Chapel Hill, that form the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. For more information about Duke, please go to: https://duke.edu

Application Process
Duke University has partnered with Keeling & Associates, LLC for this search. Applications should include a resume/curriculum vitae and a cover letter addressing your interest in and qualifications for the position. Application materials (PDFs preferred) must be sent to recruiting@KeelingAssociates.com with the subject heading "Duke – Director of CAPS." A confidential review of applications will begin immediately and will continue until the appointment is made. All materials submitted by March 28, 2025 will be given full consideration.

Nominations, expressions of interest, and requests for confidential conversations about the position prior to application are welcome and should be directed to K&A consultant LeAnna Rice at lrice@keelingassociates.com.

EEO Statement
Duke University is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. The University promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans. Duke University is a drug-free, smoke-free workplace.





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