Special Instructions to Applicants Applicants must include a resume and cover letter as part of their application process for consideration. Please provide a list of references to the cover letter as well and have these files ready to upload when applying. Thank you. Department Summary The UCLA Department of Psychology is an exceptional department known for its excellence in research, teaching, and service. With a distinguished faculty comprising more than 60 ladder rank members, it is one of the nation's top psychology departments. Its undergraduate program is the largest within the Division of Life Sciences and the UCLA College, with 5000 undergraduate students enrolled across three majors: Psychology, Psychobiology, and Cognitive Science. The department also offers a comprehensive Ph.D. program with eight areas of study to approximately 200 enrolled graduate students. Position Summary The Department of Psychology is ranked among the top in the nation with distinction in research, teaching, and service. The Department has the largest population of undergraduate majors in the Division of Life Sciences and in the UCLA College with 5000 students and 65 ladder faculty, 10-20 lecturers and adjunct faculty. The Department has three undergraduate majors, three undergraduate minors, and a Ph.D. program with eight areas of study. The Department also houses the UCLA Psychology Clinic, and the Megan E. Daly Infant Development Program. With broad direction from the Chief Administrative Officer (CAO) and the Undergraduate and Graduate Vice Chairs, in consultation with academic leadership and campus authorities, the incumbent is responsible for executing the goals and objectives of the Department in all areas that serve and support both the undergraduate and graduate programs. The incumbent is responsible for planning, directing, and evaluating all student services functions and instruction assuring compliance with University policy, procedure and audit standards as well as meeting legal and other relevant agency and organizational requirements. As Director of Student and Instructional Services, the incumbent coordinates and directs all Department of Psychology academic advising services, manages the Student Services Offices, serves as chief advisor to the Chair and Vice Chairs on academic decisions regarding student programs and services, and serves on Departmental and University committees. Incumbent works in concert with the faculty on all academic issues involving students in one of the major or minor programs. Meets regularly with the Vice Chairs for consultation and direction. Major areas include: administration, recruitment and admissions, academic counseling, curricular and strategic planning and articulation agreements. Incumbent works with Chair, Vice Chairs, and CAO and to provide support and analysis of all student-related issues for the Department. Salary & Compensation *UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Skill in employing well developed counseling techniques with sensitivity sufficient to assist students of various social, cultural, economic, and educational backgrounds with the resolution of problems and for purposes of advising. (Required) Skill in supervision of subordinates including organizing work flow to accomplish stated objectives, delegating responsibility, training, and evaluation. (Required) Skill in analyzing information, problems, situations, and practices or procedures in order to define the problem or objective, to identify relevant concerns or factors, to identify patterns, tendencies and relationships, to formulate logical and objective.Skill in setting priorities which accurately reflect the relative importance of job responsibilities. (Required) Ability to work independently and follow through on assignments with minimal direction. (Required) Ability to perform variety of duties with frequent interruptions and ability to work effectively under conditions of fluctuating workload. (Required) Skill in negotiating, exchanging ideas/information/opinions with others to formulate policies and programs and arrive at decisions, conclusions, or solutions. (Required) Ability to organize materials, information, and people in a systematic way to optimize resources for effective delivery of services. (Required) Ability to establish and maintain cooperative working relationships with students, faculty, and administrators, establishing rapport and gaining trust of others. Skill in working in a team environment and working collaboratively with College and Department.Skill in listening perceptively and conveying awareness, in motivating others, and in stimulating people to effective action. Skill in mediating between hostile and/or contending parties or groups. (Required) Ability to make oral group presentations to provide information on academic programs, admissions, recruitment, procedures, and policies of the Department, College, and University. Ability to speak on one-to-one basis using appropriate vocabulary and grammar to explain degree requirements, academic programs, policies, and procedures. Skill in writing grammatically correct, logical, and concise analytical reports, business correspondence, procedures, guidelines, manuals, and brochures. (Required) Skill in reading and comprehending documents written in standard English text, (i.e. admissions and academic policies and articulation agreements). Skill in interpretation of admissions evaluations and record cards for purposes of advising. (Required) Skill in interpretation of college and university transcripts to appropriately advise prospective and continuing students to produce advisory degree checks. Ability to operate a personal computer and utilize requisite software including experience using on-line technologies related to Student Services. Expertise sufficient to develop computerized solutions for improving workflow. (Required) Working knowledge of University, College, and Departmental rules, regulations, policies, and procedures as they relate to recruitment, student affairs, and academic programs. Working knowledge of Graduate and Undergraduate Admissions and Registrar's offices, and student services such as Placement and Career Planning Center, Student Psychological Services, and Financial Aid. (Preferred) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree in related area and/or equivalent experience/training (Required) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse". Schedule 8:00 a.m. to 5 p.m. Union/Policy Covered 99-Policy Covered Complete Position Description https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=40062629